Heathrow Breakdown Recovery , Berkshire | ClickMechanic
(79 ratings)
-
15 years professional experience
-
412 completed bookings
-
Active since November 2023
Qualifications
- City & Guilds Level 3 Qualified
- ATA Level 4 Accredited
- RAC Approved Garage Member
- NVQ Level 3 Qualified
- IMI Member
- Autofirst Network Member
Heathrow Breakdown Recovery , Berkshire | ClickMechanic
Kaz M
2nd August 2024
Peugeot 308 MOT with collection & delivery
Overall
Quality
Punctuality
Communication
He was very good - did an excellent job ,
I got brakes fixed .
I am very satisfied with the service
25th July 2024
Mercedes-Benz Sprinter Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
The mechanic was brilliant he got my van started and explained the problem for future reference.
23rd July 2024
Honda Civic Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Was meant to have received a full service which includes top-up of wiper fluid. Driven the car once since then and have ran out of wiper fluid. Makes me wonder what else was not done in all honesty .... I am also missing my touch up paint with the box found in the footwell so theres that.
5th July 2024
Peugeot 5008 Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Kaz didn’t turn up on time slot but we solved this out. Punctuality rating give on advance 😉
Genuely good conversation,didn’t fix the problem as it looks like needs quite deep job there,but at least now know which direction have to look.
Thanks Kaz hopefully will work some time again with you
4th July 2024
Porsche 911 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
booked a diagnostic inspection in 2 hour slot 12pm til 2pm when I didnt have clients. The mechanic came 3pm and stayed 45 mins. He did a test drive and filmed a short video showing an oil leak. He refused to speak to my warranty company to tell them what the problem was and refused to give an inspection report saying I did not pay for a diagnostic report. I now have to go to a dealership and pay for a proper diagnostic before i can see whats wrong with my car. £85 down the drain and nothing to show for it but bad attitude and mechanic that wanted to be in and out and gone. He was out doing jobs today even though hadnt finished mine from yesterday. Appalling service so I will not be using click mechanic again based on this mechanic they allowed to use the service. Read more
Reply from Kaz:
Thank you for your unfair response.
I didn’t turn up late but actually attempted to contact you within the selected time slot at 13:24. However the contact number you had provided was incorrect. Despite this, I attempted to contact you via online messaging and so did Click Mechanic. You responded at 14:30 and I returned to do the job 20 mins later.
When you do get round to calling Porsche and dealing with these warranty companies, I think you will quickly realise that a 20 min same day call out is actually better than 99% of companies in the UK who take several hours even days or weeks before they have availability.
I also have evidence of me diagnosing your vehicle and explaining the fault to you on video and this was shared with you.
I also have proof that I sent you messages saying that I will provide you with a report and call your warranty company. This FREE offer of my time was purely out of the kindness of my heart and not included in the service you booked and paid for.
I later retracted this offer and said I wasn’t going to offer my additional time if you were attempting to claim a refund, despite the fact that I have diagnosed your vehicle and even provided a repair quote as well.
I am sorry you feel you didn’t receive the service you booked, but I can confirm that I did diagnose your vehicle.
I didn’t just tell you about an oil leak, I actually told you that you had multiple cylinder misfire and that this was due to the oil leaking on your ignition coils and spark plugs.
I went one step further and cleared all the fault codes, removing the fault light which you initially booked for.
Read more
13th June 2024
BMW 1 Series Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Kaz was extremely helpful and very professional.
Kaz gave a very detailed inspection of my car using the diagnostic machine.
He took the time to explain the fault and left me a detailed report as to the work carried out.
I would highly recommend Kaz’s services. 10 out of 10.
Thank you, Kaz.
4th June 2024
Vauxhall Corsa Clutch replacement
Full Service
Overall
Quality
Punctuality
Communication
Katz was very good with communication although punctually is the best a good job was done and minor issues sorted and explained everything, gave advice on tyres were near minimum limit
18th May 2024
Kia Pro ceed Catalytic converter replacement
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
They were great and very friendly. Did an amazing job on my car. I’m very grateful for them and the convenience of this whole service
25th April 2024
Citroen DS3 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Kaz was very helpful in explaining the fault and the next steps, Kaz was very friendly and knowledgeable.
22nd April 2024
Chevrolet Aveo Standard Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
On site within 2 hours prompt service, provided what I wanted , not on site so nothing else to add
We'll Get You Back on the Road Quickly! Whether your vehicle needs routine service or emergency repair, you can trust our team of experts.
We cater to our customers. With services in Slough like breakdown recovery, roadside assistance, 24-hour towing, mobile tyres and mobile jump starts you can count on us - wherever and whenever your car or truck needs help.