Francesco Autos , London | ClickMechanic

(23 ratings)
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9 years professional experience
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87 completed bookings
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Active since March 2024
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
Francesco Autos , London | ClickMechanic
Francesco R
3rd April 2024
Peugeot Expert Full Service
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He was very friendly and gave me good feedback on what the vehicle needs done to it. Very happy with the work, will definitely book again.
1st April 2024
SEAT Ibiza Standard Pre-purchase Inspection
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Francesco was amazing, super helpful and professional couldn’t recommend him moreover
1st April 2024
Audi Q7 Diagnostic Inspection
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Not the best got told something I already half suspected didn’t even take the wheel off to investigate any damage the dash light was on telling me the problem he just came along and said the same thing
Reply from Francesco:
Sorry to see your bad review how ever it’s unfortunately untrue as You were booked in for a diagnostic inspection, which we swiftly arrived. Communicated with you from the morning and kept you updated, we plugged in our diagnostic machines and confirmed the issue for you.
30th March 2024
Jeep Renegade Standard Pre-purchase Inspection
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Very happy with Francesco. All worked very well and the report came in quickly and was thorough. I bought the car and would definitely use ClickMechanic again. Also the price was much less than the almost identical checks done by the AA and RAC.
30th March 2024
Volkswagen Golf Major Service
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Francesco very friendly and efficient would use again. Got on with the work and was completed quickly.
29th March 2024
Volkswagen Touran Premium Pre-purchase Inspection
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I was not present at the pre-purchase check, but Francesco gave me a call after the inspection and generally explain what he checked. His report included photos.
28th March 2024
Peugeot 2008 SUV Interim Service
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Very professional answered my queries
Came earlier than expected
Carried out quickly and efficiently
28th March 2024
Toyota Yaris Premium Pre-purchase Inspection
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Francesco was great he was thorough and very reassuring I was happy with the work he did. He checked everything and made sure that my car was road worthy
28th March 2024
Ford Kuga Car Shuddering/Vibrating Inspection
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Nice bloke clear communication and punctual. Happy with the work he carried out.
28th March 2024
Vauxhall Zafira Tourer Diagnostic Inspection
Vehicle Health Check
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Very rushed Job. Arrived 1.5hrs late, didn't check tyres or fluid levels. Couldn't hear the sound which was unfortunate but didn't bother to check the car in any other way
Reply from Francesco:
We are sorry you are unhappy, you were asked before we left if there is anything you would like me and my colleague to do for you before we complete the job, you said no no thank you so much for coming out and asked for a refund whilst we were with you, we advised you that we have done our job and it’s not our fault the noise you have been hearing is now no longer able to be heard, hence the bad review. We mechanics don’t work for free unfortunately and we like yourself have to pay for fuel and bills. We kept you informed of our van breakdown, arrived, went on a test drive whilst you were doing over 100mph risking mine and my colleagues life on a 50 zone, attempting to hear this sound which was never apparent.