Marcus Reid , West Midlands | ClickMechanic
(83 ratings)
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20 years professional experience
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169 completed bookings
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Active since March 2024
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- IMI Member
Marcus Reid , West Midlands | ClickMechanic
Marcus R
1st November 2024
Jaguar XF Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Mechanic was friendly and promised he could fix problem. He told me that my key had been erased of data so he couldn't fix car and his friend could sort out a new key cheaper than anyone else. He left my car with bonnet open, battery disconnected and boot open with boot lock disabled. He said he would call me later that day which he did. The cost of new key would be £250 which was same as anywhere else. He said he would come back withing a couple of days with new key and then he could fix car. He didn't return or answer texts or calls. He then text to say he had a problem at home and would let me know when he could come over!
We are now on the 5th day.
I have tried numerous times to call, I have left voicemail, sent messages etc.
I understand unforseen things happen but it takes 20 seconds to either call or text to say what is happening or you don't want the job. I paid £74 and he has left me in a worse position than I was originally in.
This is bad service and extremely unprofessional. I definately would not recommend!!
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31st October 2024
Nissan Juke Starter motor replacement
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Communication
Marcus rang me up to say he was on his way, and after a chat, got down to work to replace my starter motor. He found that an oil leak had ruined the starter motor, and aske d a colleague to bring a new oil seal, which he did.
Problem solved! A great pair of lads, very friendly and professional.
30th October 2024
Citroen C4 Diagnostic Inspection
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Quality
Punctuality
Communication
Yes, Marcus was knowledgeable and I'm happy with the work he did Yes, Marcus was knowledgeable and I'm happy with the work he did Yes, Marcus was knowledgeable and I'm happy with the work he did
28th October 2024
Mercedes-Benz C-Class Auxiliary drive belt replacement
Engine carbon cleaning
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Communication
Marcus you absolute legend, thank you so much for getting my car back up and running. Diolch
28th October 2024
Vauxhall Astra Car Won't Start Inspection
Vehicle Health Check
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Punctuality
Communication
Honestly wasnot expecting much. But when they called to confirm times and arriving early communication was high and genuinely friendly and very skilled and knowledgeable.
27th October 2024
Land Rover Discovery 4 Diagnostic Inspection
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Communication
Marcus professionally identified the problem others were not able, have confidence he would care for my vehicle
27th October 2024
Ford Kuga Starter motor replacement
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Communication
Absolutely brilliant, quick and efficient couldn’t recommend enough! Thankyou
26th October 2024
Nissan Primastar Front door check & adjust
Interim Service
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Communication
Marcus was as good as the last time I used him, carried out the work I needed in good time. Happy chap thanks!
23rd October 2024
Audi Q5 Engine oil & filter replacement
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Communication
Marcus was fantastic guy can't recommend enough. Great service and quick and clean
5th October 2024
Mercedes-Benz SLK Diesel particulate filter (DPF) chemical clean and regeneration
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Quality
Punctuality
Communication
Marcus was great, very knowledgeable and knew exactly what was wrong with my car.
Totally recommended.
I am a highly qualified mechanic with over 15 years experience.
I am friendly, polite, reliable and efficient. Your safety is of the utmost importance .
I take pride in my work and will ensure the highest quality of workmanship and highest standards of practice are delivered at all times and in a timely manner