R. M Hockey & Son Ltd T/A Hockey Group Automotive , East Wales | ClickMechanic

Book R. M Hockey & Son Ltd T/A Hockey Group Automotive

(1 ratings)

  • 30 years professional experience

  • 9 completed bookings

  • Active since March 2024

Qualifications

  • City & Guilds Level 1 Qualified
  • City & Guilds Level 2 Qualified
  • City & Guilds Level 3 Qualified

R. M Hockey & Son Ltd T/A Hockey Group Automotive , East Wales | ClickMechanic

Gareth H
Hockey Group Automotive is a family owned established garage in Abergavenny, South Wales with an excellent record of catering to the vehicle needs of customers. We have a newly renovated and well-maintained workshop with a range of specialist tools and equipment available to tackle the most complex of jobs and the most unusual of vehicles from classes A – J our mechanics will complete the job.
William
22nd July 2024
Nissan Pulsar Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Didn’t carry out all the work requested - front trim is still hanging off. Took a while to return the car back home after the work was completed, with no communication in between to let me know when my car would be returned.

Reply from R. M Hockey & Son Ltd T/A Hockey Group Automotive:

17.07.24 - Initial enquiry from Customer through Click Mechanic, wished for work to be done on a Saturday.
17.07.24 11.56 Hockey Garage contacted to say we could do on the Friday, being the 19th July 2024
18.07.24 13.33 Customer replied to accept new time and confirm pickup between 08.00 to 10.00am Friday 19.07.24
19.07.24 - Vehicle collected and work carried out as per instruction from Customer, Full Service, MOT with collection and delivery. No mention of any other work required.
19.07.24 - Vehicle returned late afternoon of the 19.07.24 - before 17.00pm
Hockey Garage carried out all work and mot as requested, no additional work requested by customer.