BRACKNELL MOTOR LTD , Berkshire | ClickMechanic
(17 ratings)
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6 years professional experience
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75 completed bookings
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Active since April 2024
Qualifications
- Level 3 engineering
BRACKNELL MOTOR LTD , Berkshire | ClickMechanic
Bracknell Motor L
19th November 2024
Volvo XC60 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Service & MOT carried out at the second attempt due to a broken ramp on the first.
10th November 2024
Volvo XC90 Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
The mechanic was friendly, but arrived late and was unhelpful. He refused to help drain oil which had been overfilled during the vehicle service. Whilst this was understandable because someone else did the service, he damaged the vehicle bonnet catch, causing the alarm to constantly trip and we're now spending more than the original work cost, to fix the bonnet. We use ClickMechanic a lot and the service is always outstanding - this is the first time we've had an issue. We will continue to use ClickMechanic but will be avoiding this garage.
2nd October 2024
BMW 3 Series Clutch replacement
Overall
Quality
Punctuality
Communication
I had an appointment to pick my car up from 9 till 11, the mechanic turned up at 13.30hrs. I didn’t get phone call saying he was going to be late until 12.00 (and that was only because I had raised a complaint to click mechanic). I then heard nothing from the mechanic until I phoned him at 12.00 the following day to find out when I would expect my car back, he said I would get it back at some point in the afternoon, I finally got my car back at 19.30. The work has been done and seems ok, but iv only done 30 miles since getting the car back
11th September 2024
BMW 3 Series Battery replacement (vehicles with stop/start system)
Sidelight bulb replacement
EGR valve replacement
Overall
Quality
Punctuality
Communication
On time, quick on the work and knew his stuff top job And couldn’t be happier.
3rd September 2024
BMW 3 Series Brake hose replacement - front (driver side)
Brake hose replacement - front (passenger side)
Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Work was carried out to decent standard and mechanic was polite and amiable. Punctuality was not so good. I had an 8-10 AM slot. He turned up at 10:40 and then disappeared for another 3 hours to drop a trailer off somewhere else and procure correct parts. Luck had it that I was not working on this particular day
31st August 2024
Ford Transit Custom Clutch replacement
Overall
Quality
Punctuality
Communication
The mechanic was a nice guy and very helpful he returned the van with the new clutch and it was back on the road next day great service thank you .
31st August 2024
Volkswagen Sharan Full Service
Overall
Quality
Punctuality
Communication
Good service thank you. They came to my house and did it all without leaving the house.
27th August 2024
Renault Trafic Brake discs and pads replacement - front (both)
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Bracknell motors provide a first class service today.
I'm a Very happy customer I'LL definitely be using them again.
It so convenient that he did the work at my home. Couldn't be happier...
23rd August 2024
Vauxhall Insignia Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
AVOID AT ALL COSTS!
Will damage your car worse than it was!
Will then ignore you for days!
Out of his depth.
AVOID
23rd August 2024
Ford EcoSport Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Mechanic was very quick and efficient. Coped with the limited parking available very well. Very friendly.
I am pleased with work carried out.