Automotive Repairs , South Yorkshire | ClickMechanic
(113 ratings)
-
7 years professional experience
-
241 completed bookings
-
Active since April 2024
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- IMI Member
Automotive Repairs , South Yorkshire | ClickMechanic
Joshua B
21st December 2024
Renault Master Bonnet wont open inspection
Overall
Quality
Punctuality
Communication
I booked a mobile mechanic for a very specific reason - my bonnet wouldn't open and I ideally needed access that afternoon as my windscreen was due to be replaced (not to mention I had a long journey at the end of the week so wasn't exactly safe not to be able to check oil / washer fluid level etc). Mechanic arrived on time so no problems there. Confirmed the issue was as I described by trying the latch (and yes, as stated, bonnet wouldn't open) and when questioned on next steps said it was definitely the cable that will have gone and the only way to get access to replace it was to damage the front grill. However he didn't have a cable with him and first call to Europarts said it wasn't in stock. Obviously not an ideal situation given my urgency, so I asked if it would be possible he did get the bonnet open - even if it did cause damage to the grill - and I would then source the part myself at a later date. Acknowledging my urgency, the mechanic decided to call around a few more places and found one cable in stock at a main dealer around an hour away - and even better, stated it would less than £50 for the cable! He asked what time my windscreen replacement was due, advised I request them to come after 3pm to give him a chance to get the part, which I duly phoned up and actioned. I asked if he needed me to pay for the part and he said no, it would be included in the final bill and off he went - all good I thought. Two hours passes - no sign of the mechanic returning. I checked my email inbox to see if perhaps an update had been sent through there (I had no other contact number or the like) and spotted there was a quote for more work. Thinking I may as well go and get it approved, I was a bit shocked to find said quote was for £328.18, with nearly £200 of that being quoted as "parts". Clearly a bit misleading given our earlier conversation, but thought "perhaps labour and parts has been mixed up, or there has been a typo" but given I hadn't been told they quote had to be accepted in order for him to proceed (or else I'd have done that before he left) figured no problem, will clarify the situation when he gets back. Another hour - no mechanic has returned. Another hour - you get the idea. End result, I'd paid £110 for a mechanic to tell me what I already knew, not get my bonnet open as requested (damage to grill or otherwise), had to cancel my windscreen repair and wasted my time entirely. And real insult to injury? I took my vehicle to be looked at later in the week (yay, more cost) so that even if my windscreen was still damaged I could at least check the levels pre-travel - and not only did they not have to cause any damage to the grill to access but it wasn't actually the cable that had snapped after all, it was the release mechanism that had seized. So the £110 diagnosis was still wrong, the part that caused all this aggro was redundant and I had almost agreed for him to damage my bodywork completely unnescessarily! All in all a really disappointing experience and a complete waste of my time and money. Read more
10th December 2024
SEAT Ibiza Alternator replacement
Overall
Quality
Punctuality
Communication
Josh was really helpful, fixed the part in 10 mins, although one of the belts bust, he said he come back later and sort out when he’s done the next couple of jobs! 👍
28th November 2024
Volkswagen Scirocco Interim Service
Overall
Quality
Punctuality
Communication
Highly recommend click mechanic. Did very good job in short time. ndndndndndndndndndnxndjdjd
27th November 2024
Mercedes-Benz GLA-Class Coolant temperature sensor replacement
Overall
Quality
Punctuality
Communication
Was really friendly and gets the job done very fast and don't waste time.
The most important part of…..
Great service, super reliable and professional.
We’re using again!
Thank you
27th November 2024
Peugeot 308 Rocker cover gasket replacement
Overall
Quality
Punctuality
Communication
Josh arrived in the allotted time slot, he was polite, completed the work, explained what had been done and showed me the damaged parts he had replaced. Great service.
26th November 2024
Ford Puma SUV Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Work carried out well, and no issues.
This could have quite easily been a bad review, as mechanic didn't arrive on time, but this was due to a few issues that was explained to me over the phone. The mechanic assured me they would arrive and get the work completed. My hat goes off to the commitment and distance he travelled to get the job done. So I cannot complain.
25th November 2024
Vauxhall Insignia Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Andrew is,a,nice guy and do is work diligently. He arrive on time and explain bit by bit in the job been carried out and I enjoy him working on my car.
25th November 2024
Dacia Duster Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Joshua arrived at Barlborough right on time, fully equipped with all the necessary tools and spare parts. Despite the cold and rainy weather, he completed the job efficiently and on schedule. When asked, he confirmed that everything was in order with the job, and even provided some helpful tips before my upcoming trip to France with the car. Thank you Joshua. I will definitely reach out for future work, and highly recommend your services 👏🏻. Verónica (French vehicle/Y2022).
25th November 2024
Toyota Avensis Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Excellent work by Joshua. Although he was delayed (by other work overrunning), he kept me informed until he could get to me. Damaged oil filter off and new one fitted in ten minutes flat; my car is now back to running normally. I was especially impressed by his statement that he wouldn't finish his day's work "until all jobs have been completed."
First-rate service, and I'd happily recommend him to anyone in need of a mobile mechanic.
24th November 2024
Peugeot 2008 SUV Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Joshua was very friendly and informative he arrived on time and completed the job quickly and professionally thanks for a great job