Rbs Cars , Essex | ClickMechanic
(23 ratings)
-
19 years professional experience
-
64 completed bookings
-
Active since April 2024
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
Rbs Cars , Essex | ClickMechanic
Richard G
30th September 2024
Land Rover Range Rover Sport Interim Service
Overall
Quality
Punctuality
Communication
Richard was first class and very informative. Explained exactly what was done and what may be required soon
11th September 2024
Citroen Nemo Clutch replacement
Clutch master cylinder replacement
Oil sump/pan gasket replacement
Anti-roll bar drop link replacement - front (passenger side)
Anti-roll bar drop link replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Awful mechanic. Told me I needed extra work doing to my vehicle while he had it. Completely ripped me off and all the work he did do, has failed. I then reported this and he denied that he done any extra work and blamed it on the transport company. Complete con man.
Reply from Richard:
This "extra work" was done by another garage bud not myself, as explained the clutch cannot be the wrong one as ordered with vrm and vin number ( also checked my paperwork and part numbers which all match the vehicle, you was advised of a faulty gearbox which requires further investigation, I cannot warranty the oil sump pan gasket as this would have been removed when you had the timing chain replacement elsewhere. I've tried to assist you best I can since July/August but have been met by name calling so can't help any further
29th August 2024
Ford Kuga MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Richard is what I class as top notch I will certainly be rebooking again but with only Richard to do the car
25th August 2024
Mazda MX-5 Call out fee ( no answer from customer on attending)
Overall
Quality
Punctuality
Communication
Never let me know he had arrived, did not hear a knock on the door, or receive a call to tell me he was outside. Just took pictures of my property and left, charging me £60 for zero work carried out. I have an open ticket. Feel completely scammed.
Reply from Richard:
Fulfilled my end visited/messaged on app knocked on door ( no answer) then get accused of quietly taking pictures and leaving. Neighbours heard and came out but apparently customer didn't 🙄, did offer to return at another time but completely ignored. Best wishes
21st August 2024
Peugeot 207 Clutch replacement
Overall
Quality
Punctuality
Communication
As I never actually met Richard, he sent a driver to collect my car...I cannot comment on him personally. The price quoted was the price billed with no extras. The job was carried out in a timely manner and the car was returned on time.
17th August 2024
Vauxhall Insignia Auxiliary drive belt replacement
Overall
Quality
Punctuality
Communication
Very good service. Kept me updated on everything and fantastic guys. Within 24hours of me finding availability I was contacted and wasn't let down at all
2nd August 2024
Land Rover Range Rover SRS/Airbags Inspection
Overall
Quality
Punctuality
Communication
Pleased with the service given. Richard was very friendly and knowledgeable. No work was carried out.
28th July 2024
Hyundai i10 Clutch replacement
Overall
Quality
Punctuality
Communication
Richard was amazing he done job excellently . He did job correctly, I am very happy with the work he carried out , apart from passenger seat lefted in mess🤪🤪
22nd July 2024
Kia Sportage Clutch replacement
Overall
Quality
Punctuality
Communication
RBS guys were great to deal with, on time friendly and new what they were talking about.
The clutch is the best it has ever been in 10 years.
Well done guys fantastic job👍.
18th July 2024
Suzuki Liana Alternator belt replacement
Fit secondary auxiliary belt
Overall
Quality
Punctuality
Communication
I had to message to ask if he was on his way as 20 minutes over arranged time, arrived 10 minutes later. An extra £33.98 over quote cost for the belt perhaps I didn’t read parts were extra? The car is fixed so that’s a bonus!