Express Auto Services , Essex | ClickMechanic

(127 ratings)
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16 years professional experience
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295 completed bookings
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Active since July 2016
Qualifications
- NVQ Level 2 Qualified
- City & Guilds Level 2 Qualified
Express Auto Services , Essex | ClickMechanic
Paul F
2nd February 2023
Ford Fiesta Axle bush (rear) replacement - (both sides)
Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Paul was great - good job on rear axle bushes replacement. Will use again for future work
28th January 2023
Renault Clio Headlamp bulbs replacement - low beam (both)
Bulb replacement - unspecified (one)
Overall
Quality
Punctuality
Communication
Paul was polite and knowledgeable, absolutely brilliant. Sorted my headlamp problem and skillfully diagnosed why my fog lamps were not working (a previous owner/garage had removed the relay switch!) Well done Paul
27th January 2023
Vauxhall Corsa MOT with collection & delivery
Full Service
Suspension top mounting bush
Overall
Quality
Punctuality
Communication
Car was returned without the necessary work being completed, despite an earlier phone call to say it would be. I put in a query to the website and just received a cursory reply stating clickmechanic were unable to help on this occasion. Car was taken to a local mechanic who was surprised to hear of the previous experience and had the work and subsequent MOT successfully completed in an afternoon.
21st January 2023
Audi A6 Saloon Brake pads replacement - front (all)
Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Paul was great. Great communication. Great service. Nice guy too. Thanks Paul
18th January 2023
Mercedes-Benz A-Class MOT with collection & delivery
Major Service
Front brake disc and pads replacement
Overall
Quality
Punctuality
Communication
Very good at explaining options and costs.
Why does it ask for more details.
13th January 2023
Mercedes-Benz A-Class Major Service
MOT with collection & delivery
Replace front brake pads
Overall
Quality
Punctuality
Communication
Very lovely guy.
Was punctual and his communication was spot on. He got the car back to me in good time.
2nd January 2023
Honda Jazz Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Paul was great, very informative and helpful in all stages of the process. He communicated all necessary information, was punctual (in fact earlier than arranged), found the problem immediately and was very honest in his appraisal of the situation. He was polite, knowledgeable & affable. He completed the work quickly & efficiently. It was a first class service & I was very pleased with the whole process. I will be using the company in the future.
2nd December 2022
Ford Mondeo Major Service
Thermostat housing replacement
Overall
Quality
Punctuality
Communication
Paul was excellent. From the moment his booking was confirmed, to dropping off the car, he kept me in constant communication and informed me promptly of when he would pick up rhe car and drop it off. He explained additional work that urgently needed to be done and wasn't pushy in any way. He did this work the same day too and has given me some advisory repairs which are not urgent but will need to be done at some stage.
Will definitely be using Paul again and I highly recommend him.
1st December 2022
Dacia Logan MCV Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Paul was fantastic, showed up on time and was quick to resolve the issue. Paul was friendly and polite.
18th November 2022
Vauxhall Zafira Brake caliper replacement - rear (passenger side)
Major Service
Overall
Quality
Punctuality
Communication
Paul was friendly punctual and great at his work
Really happy with his work always makes the customer feel at ease very good at his job 10 out of 10
I have worked as a technician at number of garages including Mercedes-Benz then
Starting up my own business Car Repairs
After succeeding in mobile repairs we are now “Express Auto Services” we offer both garage and mobile service for customers, repairing all makes & models of car or van tackling any repair to a main dealer standard.