Friendly, helpful, knowledgeable. Great communication throughout and got work done perfectly. Mechanic was great but not so happy with click mechanic the company who tried to re authorise my card a second time after I had already paid. This was not the mechanics fault or anything to to with mechanic but an admin/office issue. The emails from office I suspect are computer generated but luckily mechanic was fantastic and sorted out my queries. Would definitely use again

I am really disappointed with the customer service I have received from Patrick. I booked in for an MOT and full service with collection. Collection was requested a day early (on a Sunday) by the mechanic due to lack of avaliblity (even though it was pre-booked). Communication around this was awful, I was told to expect collection ‘soon’ at 6:45pm and after very limited communication, collection was finally at 10:30pm. I had to then find alternative transport to, from and for work that day. The same lack of communication and and professionalism was seen when the car was returned to me. I was told to expect the cars return ‘before 6pm’ and the car finally arrived at 10:30pm again. This poor level of communication is unacceptable and very unprofessional. I was also not given appropriate or clear updates on the cars MOT results or work that was being done. It lead to a lot of additional work and stress on my end, I am left feeling disappointed. The actual work on the car is fine but the customer service was not up to par. Read more

Pat is an experienced mechanic who has been very helpful in getting my car issues sorted. If you live in Bristol and are looking for an honest and transparent mechanic then look no further.

Pat was brilliant friendly and kept me up to date throughout the process.

Patrick was brilliant communicated well turned up when said he would did diagnostic needed new start/stop battery which he sourced and came back and fitted would definitely use again and highly recommend

Patrick was incredibly friendly and professional. He picked up and returned my car to me very promptly and did an excellent job on my MOT & service. I wouldn’t hesitate to recommend him.

Amazing service great communication kept me updated throughout, had a 2hour window but car was done and back to me in 30minutes collection driver was very polite and friendly great experience throughout would highly recommend this company and will be using them again in the future.

Patrick was reliable and trustworthy. Had a few issues with the vehicle however he kept me informed of progress and options I had available. Couldn’t recommend more.

Unfortunately my car failed its MOT. Patrick sorted all new parts needed, fixed and serviced the car the following day. Excellent service and communications. Good value for money.

I especially appreciated the collection and delivery of my car.

Pat was in contact regularly. Sorted everything needed. Happy with service and MOT