Richards Recoveries , East Wales | ClickMechanic

(13 ratings)
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22 years professional experience
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19 completed bookings
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Active since September 2024
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 3 Qualified
- ATA Level 3 Accredited
Richards Recoveries , East Wales | ClickMechanic
Shane R
6th March 2025
Volkswagen Tiguan Coil spring replacement - front (one)
Suspension strut top mounting replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Shane was great, fast and knowledgeable and trustworthy. He was punctual and fixed our car.
Reply from Shane:
Thank you Jennifer i appreciate it
2nd March 2025
Peugeot 107 Alternator replacement
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Punctuality
Communication
Shane was Incredibly communicative, made sure I knew about every part he removed and replaced, helped readjust certain previous faults with my car at no extra cost and I really felt like I learned alot. Would highly reccomend!
23rd February 2025
Kia Picanto Full Service
Overall
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Punctuality
Communication
Yes very friendly knowledgeable helpful and I'm Extremely happy 😊 😃 😀 thank you
20th February 2025
Citroen DS3 Clutch replacement
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Punctuality
Communication
The mechanic was friendly, but the job was not complete within the desired time frame which I paid a premium fee for (with no reimbursement of the fee I was left disappointed). The mechanic was good at updating me, but the delay was merely because the mechanic taken the car from Bristol to Cardiff to do repairs when the expectation was to be done on site due to the car not being drivable. The mechanic did not charge extra for taking the car away as it was their mistake not reading the part where I had ticked not drivable. No concerns with the mechanics work or skill set just disappointed I paid a premium fee (additional £70 for the car to be done sooner when I could of had it done and back the same day without the fee and still had my car back within the same time frame it was returned with the premium slot).
12th February 2025
DS DS 3 Alternator belt replacement
Coil spring replacement - front (one)
Overall
Quality
Punctuality
Communication
Very happy with the work completed. Shane was punctual and kept in contact before job was completed. Arrived on time and was very thorough fixing the car.
Reply from Shane:
Thank you leanne .
5th February 2025
Vauxhall Corsa Engine oil & filter replacement
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Communication
Shane was very friendly, knew his stuff and sorted the problem out in no time at all. Would highly recommend👍
Reply from Shane:
Thank you nathan for your feedback appreciate it
4th February 2025
BMW 1 Series Shock absorbers replacement - front (pair)
Coil spring replacement - front (both)
Overall
Quality
Punctuality
Communication
Complete out of agreement
Was quoted a price then took another £113
Was told he forgot to add one shock on
I had 10% off bill
And was charged £900
Guys a cowboy
Called me saying he had to buy the parts
Then calls day before saying he needs to go and buy the parts
Horrendous experience
Will never use again
Reply from Shane:
Lee as discussed the price was altered due to a error, I explained you will get a refund from click mechanic. I am certainly not a cowboy I am a hard working mechanic with over 22 years experience as you can see from my other reviews.
4th February 2025
Ford Focus Bonnet lock barrel replacement
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Quality
Punctuality
Communication
Great job!
Knowledgeable, punctual and communicative, highly recommended.
25th January 2025
Audi A3 Clutch replacement
Vehicle Health Check
Overall
Quality
Punctuality
Communication
Shane was very friendly and helpful and communicated exceptionally well very pleased with the work carrières out would recommend and will use again especially if I’m in wales
23rd January 2025
Peugeot 208 Full Service
Overall
Quality
Punctuality
Communication
Shane very quickly contacted me to make sure I was happy with arrangements, time, work to be done etc. On the day he called to give me his exact arrival time. At all times he was very polite and informative and I enjoyed our conversation. He did the service quickly and efficiently, despite the rain and did my invoice there and then. Price exactly as quoted.
I would happily recommend Shane to anyone needing garage services and consider he's a boon to Clickmechanic.
Many Thanks, Andy Marr. Bristol.
Reply from Shane:
Thank you Andrew . I Really appreciate your feedback.
5 years in ford's cardiff
6 years self employed mechanic