All work was carried out with strong communication. Very easy company to deal with and very flexible of the logistics of getting the car into the garage. A pleasure.

Florin of Otto's Automotive in Avonmouth was very proactive keeping me updated and explaining the work they carried out to make sure the car was safe and roadworthy to pass its MOT. The garage is very considerate and understands that customers want a clear picture of what needs doing and why.
I highly recommend this garage for their customer care and professionalism .
Thanks
Simon
Newport S. Wales

Gabriel was amazing, first class service. Very polite, friendly and communicated thoroughly throughout the works carried out on our Mercedes.
He also sent videos of the turbochsrger repair daily and nothing was too much trouble.
Would highly recommend Gabriel and his team and would definitely use their services again.

The guys where brilliant, communication was great. All done within 3 hours.

Can't fault it 👌

Friendly and punctual but communication regarding faults was misleading over the phone and they were unable to fix all the faults themselves

I'm very happy with the work that Alex done on my van. 5*. I would definitely use Otto garage again. I was quoted £650 by a local garage in Chepstow to do the work on my van, Otto garage knocked £200 off that price. Excellent service 👏 👍

Happy with the work and the efficiency.
The mechanic was very friendly and professional. The only thing i could have asked for is a physical paper for the service report

Excellent service, no fuss, great communication and lovely mechanic , on time and very efficient

Otto was very friendly & helpful. I’m pleased with the work that was carried out.

Alex collected my car and dealt with me during my clickmechanic appointment for an MOT and service on my Ford Fiesta. He arrived within the time stated, kept me updated on my MOT and repairs, and despite the parts being unavailable ensured it was sorted and returned to me next day.
I was a little apprehensive about using this service because the collect / deliver concept for car repairs is new to me, but I would use again without hesitation.