Total Car Care Services Ltd , Cambridgeshire | ClickMechanic

Book Shaid

(57 ratings)

  • 22 years professional experience

  • 172 completed bookings

  • Active since November 2024

Qualifications

  • NVQ Level 3 Qualified
  • ATA Level 3 Accredited

Total Car Care Services Ltd , Cambridgeshire | ClickMechanic

Shaid M
I have been in the motor trade for over 20 years, I have ample experience and for me providing great customer service is key.
Bill
24th April 2025
Jaguar XF Shock absorbers replacement - rear (pair)
Overall
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Punctuality
Communication

Great Service and Kept me informed through out
Helpful advice was much appreciated

Chloe
23rd April 2025
Citroen DS3 MOT with collection & delivery
Full Service
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Punctuality
Communication

Really friendly ! Explained process really well. Happy with the service provided.

francesca
23rd April 2025
Volkswagen Polo Full Service
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Communication

Excellent service! I made a last-minute booking for a car service, and they picked up and dropped off my car with no hassle. The process was quick and smooth, and they kept me updated throughout. They even fixed a loose pipe that had triggered the engine light. Very pleasant experience!

Andrew
18th April 2025
BMW 3 Series Air conditioning condenser replacement
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Communication

Very knowledgeable and friendly. Excellent job. The job was carried out as scheduled communication was effective, appreciated.

Donna
5th April 2025
Mitsubishi Outlander Brake discs and pads replacement - rear (both)
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Punctuality
Communication

Shaid was brilliant. Work completed and kept updated at all times

Car collected and delivered
Painless and convenient process

Pamela
3rd April 2025
Ford Focus Clutch replacement
Overall
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Punctuality
Communication

Shaid was very kind and helpful. The work was done on time and Joanne and Shaid were prompt in replying to my questions. I would certainly use them again.

Leigh
1st April 2025
Volkswagen Golf Clutch slave cylinder replacement
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Communication

Great communication and service, very friendly
Will definitely use this mechanic again

Emma
29th March 2025
Nissan Qashqai Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

MOT and service went well. Called to tell me MOT had passed, let me know the advisories. Offered to complete them if I do wished.
My appointment was initially for Thursday morning, I was called 15mins past the 2hour slot to say it wouldn't be happening. Although they were very apologetic, it wasn't great letting me know after the time slot had passed. Rebooked for Saturday morning. Arrived on time, just before the 8-10am slot. I was told on the Thursday I would get my car looked at first, due to it not being done on the Thursday. They said they would get it back to me early afternoon. On Saturday we were told they'd bring my car back for 2-3pm.
I ring up at 4pm as I still have no car and not heard from them since before midday. They tell me it's due to leave in 20-25mins and will be with me within the hour. Really poor, as my plans had to change as I had no car. My car eventually turned up 80minutes after calling them at 4pm, turning up at 5:20pm. Absolutely not early afternoon! Really, really disappointing. I wouldn't have minded, if they had kept me up to date with the time schedule, rather than lie to me at least three times.
Although the service and MOT itself went well, I won't be using Click Mechanic again in case I get this company.
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Douglas
27th March 2025
Citroen C4 Cactus Coil spring replacement - front (both)
Overall
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Communication

Brilliant , kept me updated and delivered the car in top notch condition . I would reccomend

Logan
25th March 2025
Skoda Superb Clutch replacement
Overall
Quality
Punctuality
Communication

Shaid and his team are amazing, came and collect and returned my vehicle, they kept me up to date with all the work carried out and were very tentative to my question. Excellent garage would definitely recommend