Total Car Care Services Ltd , Cambridgeshire | ClickMechanic

Book Shaid

(52 ratings)

  • 22 years professional experience

  • 150 completed bookings

  • Active since November 2024

Qualifications

  • NVQ Level 3 Qualified
  • ATA Level 3 Accredited

Total Car Care Services Ltd , Cambridgeshire | ClickMechanic

Shaid M
I have been in the motor trade for over 20 years, I have ample experience and for me providing great customer service is key.
Pamela
3rd April 2025
Ford Focus Clutch replacement
Overall
Quality
Punctuality
Communication

Shaid was very kind and helpful. The work was done on time and Joanne and Shaid were prompt in replying to my questions. I would certainly use them again.

Leigh
1st April 2025
Volkswagen Golf Clutch slave cylinder replacement
Overall
Quality
Punctuality
Communication

Great communication and service, very friendly
Will definitely use this mechanic again

Emma
29th March 2025
Nissan Qashqai Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

MOT and service went well. Called to tell me MOT had passed, let me know the advisories. Offered to complete them if I do wished.
My appointment was initially for Thursday morning, I was called 15mins past the 2hour slot to say it wouldn't be happening. Although they were very apologetic, it wasn't great letting me know after the time slot had passed. Rebooked for Saturday morning. Arrived on time, just before the 8-10am slot. I was told on the Thursday I would get my car looked at first, due to it not being done on the Thursday. They said they would get it back to me early afternoon. On Saturday we were told they'd bring my car back for 2-3pm.
I ring up at 4pm as I still have no car and not heard from them since before midday. They tell me it's due to leave in 20-25mins and will be with me within the hour. Really poor, as my plans had to change as I had no car. My car eventually turned up 80minutes after calling them at 4pm, turning up at 5:20pm. Absolutely not early afternoon! Really, really disappointing. I wouldn't have minded, if they had kept me up to date with the time schedule, rather than lie to me at least three times.
Although the service and MOT itself went well, I won't be using Click Mechanic again in case I get this company.
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Douglas
27th March 2025
Citroen C4 Cactus Coil spring replacement - front (both)
Overall
Quality
Punctuality
Communication

Brilliant , kept me updated and delivered the car in top notch condition . I would reccomend

Logan
25th March 2025
Skoda Superb Clutch replacement
Overall
Quality
Punctuality
Communication

Shaid and his team are amazing, came and collect and returned my vehicle, they kept me up to date with all the work carried out and were very tentative to my question. Excellent garage would definitely recommend

William
18th March 2025
Ford Transit Custom Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Shaid was brilliant came to the building site which is a nightmare to find,very polite and professional, took my van serviced it with mot and was back in time for me to pack,definitely recommend

Martin
12th March 2025
Hyundai Amica MOT with collection & delivery
Driver side front trackrod end replacement
Overall
Quality
Punctuality
Communication

Mr car needed an MOT. Shaid turned up at the time set and kept me informed as to the outcome. My car was returned with a years MOT. I would recommend him to anybody.

Marian
5th March 2025
Vauxhall Corsa Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

He arrived on time and came back with a MOT so very happy! Thanks Shaid! Definitely saved the hassle of going to a garage and finding a convenient time to do this so will definitely use again!

Diane
4th March 2025
Kia Rio Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Car was taken to the garage and returned later, all work was completed and mot carried out happy with service

Keely
2nd March 2025
Kia Pro ceed Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Shaid did a great job he replaced rear brake pads and discs, i was given a time to pick up my car, and I had to ask he come before 9.16am as I needed to go out. Shaid responded quickly and turned up for me before 9.15, which really helped me out. many thanks