Total Car Care Services Ltd , Cambridgeshire | ClickMechanic

Book Shaid

(53 ratings)

  • 22 years professional experience

  • 155 completed bookings

  • Active since November 2024

Qualifications

  • NVQ Level 3 Qualified
  • ATA Level 3 Accredited

Total Car Care Services Ltd , Cambridgeshire | ClickMechanic

Shaid M
I have been in the motor trade for over 20 years, I have ample experience and for me providing great customer service is key.
Mike
4th January 2025
Peugeot 407 Steering rack gaiter replacement (driver side)
Overall
Quality
Punctuality
Communication

Shaid was brilliant. Last minute repair before MOT - Steering rack gaiter Peugeot 407. Had an issue ahead of the car being collected which he resolved for me. Excellent service and a job well done. Thank you

Reply from Shaid:

Thank you for the 5-star review!

Michael
2nd January 2025
Renault Kadjar Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Shaid was extremely friendly and polite, he was very prompt on collection and carried out all work as promised. Very happy with service and will definitely be using him next time.

Reply from Shaid:

Thank you for the 5-star review! We're so glad to hear you had a positive experience with our team. It's our goal to provide top-notch service, and your feedback truly motivates us.

Graham
30th December 2024
Audi A1 Alternator replacement
Overall
Quality
Punctuality
Communication

Excellent service with great communication throughout! Would definitely use again.

Reply from Shaid:

Thank you for the review.

Gavin
30th December 2024
Saab 9-3 Starter motor replacement
Overall
Quality
Punctuality
Communication

Shaid at Total Car Care was excellent. Immaculate service all round and I would recommend this garage.

Reply from Shaid:

Thank you for the fantastic 5-star review! We're so happy to hear that you were pleased with our service. Our team works hard to ensure every customer has a smooth and hassle-free experience, and your feedback means a lot to us.

Callum
25th December 2024
Peugeot 207 Clutch replacement
Overall
Quality
Punctuality
Communication

Shaid was very friendly and helpful. The service was incredibly quick, especially over the Christmas period. Car was collected Sunday evening and dropped off again Monday evening. Very happy with the results

Reply from Shaid:

We're thrilled to hear that you had a positive experience with us. It's our goal to provide the best service possible, and we're glad we could meet your expectations.

Tim
19th December 2024
BMW 1 Series Electric window winder mechanism replacement - front (driver side)
Overall
Quality
Punctuality
Communication

Shaid has been polite and always helpful but frankly I think they didn't know what they were doing . The car went back for a second attempt to fix the window regulator , after glass was was moving within the door frame and didn't go fully into the door seal giving a lot of wind noise, also door trim inside had not been attached properly and the door was full of marks ans stains. . It came back yesterday after the second attempt , it was better, glass was solid but still not fully in the seal also internal door handle metal trim was attached with a cable tie ( looks like it has been glued ?? ) Door still not cleaned . Just a poor job for over £200. Read more

Reply from Shaid:

Thank you for sharing your feedback, and I am genuinely sorry to hear about your experience. We always aim to provide quality service, and it is clear we fell short in the instance.
Again, we apologize for the inconvenience and we appreciate your feed back.

Justin
14th December 2024
Land Rover Range Rover Evoque EGR valve replacement
Diesel particulate filter (DPF) chemical clean and regeneration
Fuel filter replacement
Bleed Diesel injection system
Overall
Quality
Punctuality
Communication

Excellent communication and punctuality along with great service and work complete when promised.

Reply from Shaid:

Thank you for 5-star review, really appreciate it.

Ruby
13th December 2024
Citroen DS3 Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Shaid was a fantastic mechanic. Very good at keeping in touch, helpful and accommodating. Did a brilliant job.

Reply from Shaid:

Thank you for taking time out to leave us a review

Steven
12th December 2024
Volvo C30 Clutch replacement
Flywheel replacement
Overall
Quality
Punctuality
Communication

Google recommended click mechanic when I needed a emergency clutch repair. The application was easy to use, gave me a breakdown of the costs and recommended one of their local approved mechanics.
Shaid from total car care arrived at the appointment time.
He was very friendly and polite, was knowledgeable and is very easy to talk to.
He soon diagnosed the problem and we got everything arranged very swiftly and easily due to the emergency of the situation.
Shaid went out of his way to get the car back on the road for me by the end of the next day, Which he accomplished with plenty of excellent updates and calls throughout the day.

I cannot fault the guy enough for getting the car back to me in a swift and speedy manner.
The cars been running as usual the past couple of days and all seems fine and great, no issues to report at all, so I'm one happy customer.
I found click mechanics service very easy to understand and use, with very friendly and knowledgeable representatives, who go above and beyond in the face of a emergency.

In the final moments of the twelfth round these guys come through and deliver the Total Knock Out!
Boom... and the crowd go wild!

Thanks a lot guys. 5 star service!.
Read more

Reply from Shaid:

Thank you for the review, hopefully in the future we can communicate better.

Stewart
7th December 2024
BMW 3 Series Coil spring replacement - front (both)
Needs to FRINT shock absorbers and 2 FRINT top mounts and 2 FRINT link arms to complete job Job in for 2 front coils springs replace meant
Overall
Quality
Punctuality
Communication

Shaid showed he was very knowledgable about his craft and was very happy to go into detail to explain to me the damaged and new components, with multiple courtesy calls to let me know the status throughout. Went the extra mile, and found very competitive pricing for components, very friendly and trustworthy. 10/10, really appreciated your efforts and your employees too. Many thanks.

Reply from Shaid:

Thank you Stewart for the review. Hope you are happy with the work and hope we met your expectation.