Renato Caetano , Hampshire | ClickMechanic

(485 ratings)
-
20 years professional experience
-
1228 completed bookings
-
Active since April 2017
Qualifications
- Other Accreditation
Renato Caetano , Hampshire | ClickMechanic
Renato C
29th May 2018
Volkswagen Beetle Electric window winder mechanism replacement - front door
Overall
Quality
Punctuality
Communication
Rental was polite and friendly. He explained what he was going to do...and was efficient in finding my address and car. Would recommend your service and no doubt use again.
24th May 2018
Ford Transit Bleed Hydraulic brake system - ABS
Overall
Quality
Punctuality
Communication
Renato was Excellent, Punctual arrival, quick no fuss service, polite and knowledgeable, succeeded in completing the task where as two other mobile mechanics had failed, I would highly recommend him, I would also recommend using Click-Mechanic, this was the first time I had tried them and admit to being a bit warry as you never know just what to expect, however I was very happy with the service and very happy with the outcome, I will use them again.
22nd May 2018
Jaguar X-TYPE Gearbox oil drain & refill
Overall
Quality
Punctuality
Communication
Friendly knowledgeable and communicative. Did an efficient good job. Happy with the job
21st May 2018
Rover 75 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
As i only had an inspection to diagnose a problem I cannot really comment, the mechanic was pleasant enough and I would certainly phone you if I decide to go ahead with any repair
8th May 2018
Audi A6 Avant Fit belt and tensioner
Re timing the engine
Overall
Quality
Punctuality
Communication
Very friendly guy, initially carried out a diagnosis to identify what the problem was and explained clearly what needed to be carried out. Took the time to explain what further work needed doing as well as physically showing me what the error codes had picked up.
Followed up with completing the additional work which was required, arrived promptly and completed the works. Very happy with work completed.
4th May 2018
Renault Laguna Drain, flush and refill power steering fluid.
Overall
Quality
Punctuality
Communication
Renato, completed the job successfully, was friendly and worked hard to effect a speedy repair, would recommend, and I will use Clickmechanic again. Very pleased with job and cost.
Reply from Renato:
Thank you so much, I will be happy to help you any time needed, was a pleasure to meet you and work on your vehicle.
Thank you
4th May 2018
Fiat Multipla Brake hose replacement - rear (one)
Bleed Hydraulic brake system - ABS
Overall
Quality
Punctuality
Communication
He was rather grumpy to be honest. There was no selection in the drop down box to say hose or copper pipe. He was annoyed to find it was copper pipe and not hose, despite the copper pipe being much cheaper. Informed us grumpily that “most mechanics would have refused the job”
My brother paid him an extra £20 cash, which he took without so much as a thank you or goodbye.
The man needs to get some manners!
Reply from Renato:
Well is not to be grumpy or annoyed is the fact you book a service and wen we arrive is totally different job,yes he give me £20 cash as tips I think, never ask him for any cash payment or extra charge, on Web site u have
costumer comment so u can let the mechanic know what he is going to do, but and you prefere to book for a flexible brake house pipe and I find it need a brake cylinder changed and a Cooper pipe made.
Before u think mechanic is DIY job ask your mates if they know what they doing, and please if u don't deal whit me directly don't say things about me only meat your brother.
Just because I'm from other country don't think u can give me s***
Thank you .
3rd May 2018
Ford Fiesta Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Friendly, kept me informed as he investigated why my car wouldn’t start and got it going again quickly. Very happy with the service.
1st May 2018
Alfa Romeo Brera Crankshaft position sensor replacement
Overall
Quality
Punctuality
Communication
All very good, arrived slightly ahead of time which was great. The job was straightforward I think, but the part was ready as required and was fitted quickly. Advice was offered. Friendly guy. The best bit was that my car starts again :-)
24th April 2018
Ford Fiesta Brake pads replacement - front (all)
Brake discs replacement - front (both)
Brake discs replacement - rear (both)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Friendly. Got on with the job whilst I was working, finished quicker than expected. Will definitely use again, thank you!