Renato Caetano , Hampshire | ClickMechanic

(485 ratings)
-
20 years professional experience
-
1228 completed bookings
-
Active since April 2017
Qualifications
- Other Accreditation
Renato Caetano , Hampshire | ClickMechanic
Renato C
31st March 2018
Chevrolet Spark Full Service
Overall
Quality
Punctuality
Communication
very well!! I did do them a favour by allowing them to visit early ...I asked one of them and it wasn't returned which is slightly annoying but apart from that Reanto is great
30th March 2018
BMW 3 Series Radiator replacement
Overall
Quality
Punctuality
Communication
Renato was brilliant made the job look so easy, and even did it in the pouring rain! Will 100% be recommending and using in the future! Thanks for your help.
22nd March 2018
Skoda Fabia Clutch replacement
Overall
Quality
Punctuality
Communication
He did a great job, exactly as described. My only wish would have been to have had a quick chat upon completion of the work to discuss how the job went and to see the evidence of the old clutch.
21st March 2018
Audi A4 Avant Thermostat replacement
Overall
Quality
Punctuality
Communication
Renato called me earlier in the day to ask if he could come an hour earlier, which was great. Very thorough with testing the car to make sure there were no leaks and also to make sure the thermostat was working effectively. I would happily use him again as he seems to know exactly what he is doing and is very efficient.
21st March 2018
MINI Mini Change coil spring
Overall
Quality
Punctuality
Communication
Renato turned up on time and the day booked, Which i was impressed with as we had snow over the weekend and was expecting the work to be rescheduled. He and his colleague got to work straight away and took the time to show me the spring that had broken and explained how this could of happened, In no time at all it was repaired and i took it for a run round the block with no problems so I'm well happy. If this is a sign of his work and the way clickmechanic operate I will be using them in the future and will happily recommend them to others. The best advantage for me was that they did it out by my home, No worries about being towed to a workshop and even though it was a bill i could have done without, Looking around it was more than a fair price to pay.
17th March 2018
Honda Jazz Brake discs replacement - rear (both)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Let me know that he would be arriving slightly later due to the bad weather and traffic. Job was done quickly with no fuss. All round good and quick service!
17th March 2018
MINI Mini Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Can't rate the mechanic yet as the work has not yet been carried out as of today (17/03/18) He only came to diagnose the problem which he did, Quoted me for the repair which i accepted and will be carrying out the work on Monday 19th.
14th March 2018
Citroen Xsara Picasso Battery replacement
Overall
Quality
Punctuality
Communication
Excellent work, very friendly. Arrived well on time. Had me up and running in no time. Perfect. Will use again when necessary.
13th March 2018
Renault Trafic Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Renato was very informative about the repair required,and seemed very knowledgable regarding problem solving
13th March 2018
MINI Mini Remove/refit water pump
Overall
Quality
Punctuality
Communication
Arrived early which was fantastic. I was told the job would take 3.7 hours but actually only took 2.25 hours which is great except I was charged per hour for the 3.7hiurs quoted so would have expect to only be charged for the time it actually took meaning £87 cheaper than first expected. Apparently this is not The case which I do feel is bad. I’m sure if it went
Over the time they had calculated I would Have been charged more! There were a few issues my husband had To Rectify like Clips not
Replaced and loose connections luckily being a trained mechanic ( many years ago) my Husband was able to sort it out had it been me on my own I would not have had a clue.
Reply from Renato:
Thanks for your review.
Yes It was quicker than the time you be charged , but if you notice I had my employee with me at it makes the job quicker so that 2.25 hours should be multiplied by 2 , but not ,you only paid for time quoted , it was quoted as one person job .
About lose clips sorry but it was loads of things lose and broken wen I start the job for exemple : radiator fan plug missing security clip, inlet hose pipe before throttle body clip missing or damage , front sub frame part of service mode was totally lose.
I'm a mechanic since my 17th and I’m now 36 so I never left clips or something who could make me lose money for my mistakes I always double check clips and plugs and make sure everything is back as I found it.
Kind regards
Renato Caetano
Read more