Hertford Auto Centre , Essex | ClickMechanic

(34 ratings)
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25 years professional experience
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203 completed bookings
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Active since October 2017
Qualifications
- City & Guilds Level 3 Qualified
- ATA Level 4 Accredited
- AA platinum plus certified garage
- AA & RAC Approved & Accredited
- IMI Member
- Warranty repair centre for all warranty companies
- Hybrid and ev registered repair centre all manufacturers vehicles
- Air conditioning certified garage R314A & R1234Yf
- The Motor ombudsman
Hertford Auto Centre , Essex | ClickMechanic
Gary R
30th July 2021
Ford Kuga Full Service
Overall
Quality
Punctuality
Communication
Unfortunately didn't see mechanic as car was collected for service and delivered back after.
Collection of vehicle was on time collected by polite staff and delivered back on time.
Will certainly use for future work.
Thank you 😊
Reply from Hertford Auto Centre:
We have 2 collection and delivery drivers.
Collecting vehicles all over Essex and Hertfordshire.
We pride ourselves on giving the best possible service we can.
We are very pleased that you were satisfied with this service we provided for your and that you were satisfied.
See you again when you require our services.
Happy motoring.
28th July 2021
Land Rover Freelander 2 Timing belt replacement
Overall
Quality
Punctuality
Communication
Pick up car when said completed all work retuned car, very good. i call on a few occasions,
and he always answered my calls, very friendly.
Reply from Hertford Auto Centre:
We do try to keep customers updated and informed of work progress.
Customer feedback is a key in business to see how we can improve our services.
Thank you for taking your time in leaving your review.
22nd July 2021
Citroen C3 MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Great job and quick. Picked up the car and dropped it off for me. Didn’t have to lift a finger.
Reply from Hertford Auto Centre:
We appreciate your feedback.
We are here to help in any way just get in contact.
16th April 2021
Land Rover Range Rover Sport Fuel filter replacement
Overall
Quality
Punctuality
Communication
They were friendly and on time and car was dropped back promptly and easy contactable
24th February 2021
Audi A6 Avant Starter motor replacement
Recovery
Overall
Quality
Punctuality
Communication
Got the job done. Got the job done. Got the job done. Got the job done. Got the job done. Got the job done.
Reply from Hertford Auto Centre:
Thank you for your feedback.
11th November 2020
Honda Civic MOT with collection & delivery
Wiper blades
Overall
Quality
Punctuality
Communication
Gary called to let me know they may be a little late collecting so wasnt left wondering. Failed MOT but fixed everything the next days ans6was dropped back. Can't complain and would definately use again 👍
Reply from Hertford Auto Centre:
Thank you for your review we are A A platinum plus garage the only one in Harlow.
Thank you
13th October 2020
Vauxhall Mokka Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Nothing wrong with the work it just that my car was kidnapped for 26 hrs and being lied to twice is no good so will not be using again.😡
Reply from Hertford Auto Centre:
Hi when our collection and delivery driver collected your car.
You said to him that its ok to keep car tll the next day.
So we did once all work was completed it was returned to you at 11.49 am.
You say one thing then changed your mind.
When vehicles are booked in to the garage we work to a time system so your car was completed as soon as possible.
5th October 2020
Volkswagen Passat Clutch replacement
Brake discs and pads replacement - front (both)
Shock absorbers replacement - front (pair)
Major Service
Overall
Quality
Punctuality
Communication
Greg was fantastic very professional. Great work done on the car considering it was a big job to do .
Reply from Hertford Auto Centre:
Thank you for your feedback.
See you again when you require our services.
28th September 2020
Vauxhall Zafira Timing belt/chain replacement
Overall
Quality
Punctuality
Communication
Great communication and very quick would most definitely use them again car went in at half 9 got it back at half 1 for a timing belt replacement.
13th September 2020
Audi Q3 Timing belt replacement
Full Service
MOT with collection & delivery
Water pump and drive belt
Overall
Quality
Punctuality
Communication
The work has been carried out very well at a approved garage instead of at my home due to MOT as well which was acceptable.
also approved garage repairers for both the RAC and the AA. The workshop is fitted out with all the latest equipment for all vehicle manufactures, so you know your car is in safe hands. All our staff are fully trained, and whilst we offer the typical garage services we also offer a free collection/delivery service.All vehicles serviced to manufactures specification, all work and parts are fully guaranteed.
AA and RAC certified and approved.
Hybrid & ev vehicles approved service and repair centre
Ev and Hybrid Qualified mechanics for servicing and repair to all manufacturers vehicles. Read more