Accura Vehicle Solutions , Essex | ClickMechanic
(107 ratings)
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14 years professional experience
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274 completed bookings
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Active since December 2017
Qualifications
- NVQ Level 3 Qualified
- ATA Level 2 Accredited
Accura Vehicle Solutions , Essex | ClickMechanic
Matthew H
11th August 2024
Skoda Roomster Diagnostic Inspection
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Matt was very good. Diagnosed the problem so we could refer back to garage where previous work was carried out
5th June 2024
MINI Mini Air conditioning regas (R134a Gas ONLY) and adding of (STP) AC Stop Leak (Super Seal) R134a (AC system leak sealer kit)
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Once he turned up he was friendly and gave advice about the air con, which he regassed and added stop
Leak to. All working now.
28th May 2024
Ford Mondeo Wheel bearing replacement - rear (driver side)
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Matthew did a great job of replacing the wheel bearing on my old mondeo. He took the car back to his workshop and brought it back a short time later all fixed. He sent photos of the new and old parts after he completed the work. He also pointed out areas of possible concern and looked up some parts and the exact paint colour required online for my cracked bumper.
Matthew even found my ford radio code to get my radio working without the need to go to Ford and didn't charge me for it. A helpful, efficient mechanic- highly recommended.
18th October 2023
Vauxhall Zafira Tourer Gear linkage replacement
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Matthew was very helpful, friendly and knowledgable. He patiently explained the problem to me and showed me the part that had failed (and probable cause) and described the function of the replacement part.
24th February 2023
Hyundai i20 Diagnostic inspection - to investigate fault with drivers side rear light unit (brake light not working), loud noise from exhaust and rattling noise from engine when running
Labour to replace brake light bulb & repair blowing exhaust (Rear silencer box not fitted correctly), removed exhaust, cleaned mating faces and resealed/refitted with RTV silicone sealant and replaced bolt, nut, washer & clamp - tested - all ok
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Matt was very friendly and had a good knowledge of everything. Very happy with the work hes done on the car.
3rd February 2023
Citroen C3 Picasso Battery replacement (vehicles without stop/start system)
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Mat was very busy due to the freezing conditions which made him late for the appointment, however that was out of his control, and no real problem.
He carried out the repair in a very professional manner, was friendly and polite, inspite of it being a sat evening and was dark.
I will certainly use your and Mat services again for my MOT and service later in the year, and any other problems that may occur.
8th September 2022
Mazda Mazda3 Diesel particulate filter (DPF) physical clean and regeneration
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Fantastic. Quite honestly saved my car, I would highly recommend him! Even cleared my lights for me.
2nd August 2021
Peugeot 206 Diagnostic Inspection
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The guy was punctual and clear in his diagnostic explanation.
He gave advice as to how to deal with my situation, going forward.
10th June 2021
Renault Clio Front wiper motor replacement
Windscreen wiper blades (front - all) replacement
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Quality
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Communication
Matthew was very friendly and knowledgable
and I would not hesitate to have him work on my car again.
Nothing was too much trouble for him.
20th May 2021
Smart Smart Starter motor replacement
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Matt was very friendly and I am very pleased - the car is now working again and starts better than it ever has. Thanks Matt, much appreciated!
I then moved on to work with a Honda main dealer for a year as a Technician and here gained my ATA service technician accreditation status before moving into the breakdown assistance & roadside recovery sector with the RAC for 4 years working as a roadside technician.
This position gave me alot of experience as it held a great deal of responsibility, independence and customer service - working alone every day and operating from my patrol vehicle, supported via a control centre but under my own initiative, covering an approximate 50 mile radius. Here I gained many attributes from customer facing skillls with all sorts of people in all sorts of moods and situations at their homes, work place, out and about or road side to actioning inventive and resourceful roadside repairs to allow people to continue their journey. This role also included recovery of people and their vehicles in all types of different and hazardous environments while remaining calm and keeping them safe as well as live time situation fault finding and diagnosis skills as you need to try and find and fix faults quickly in those situations where people are stranded or on the way to something somewhere, especially when you have a stranded family roadside on their way to the airport ;)
Following on from the RAC, I worked with Kwik-Fit as a mobile and static master technician for 2 years and gained my ATA diagnostic technician accreditation status.
In this role I was consulting customers with regards to their vehicle issues, diagnosing the fault, pricing the job, sourcing the parts and then fixing the car. This role was as close to working for yourself as possible while working for a company and was left and trusted to my own devices to serve customers in the best way possible delivering the best customer service possible. I worked on all makes and models here and gained a tremendous amount of experience in vehicle fault finding and repair as well as customer service.
I subsequently moved to Jaguar/Land Rover main dealership working as Technician for 2.5 years before completing my employment here in November 2018. I engaged in alot of training while in this position in everything from Suspension/Chassis systems, Electrics and fault finding, Diagnostic machines and even Electric and hybird vehicles. Working at JLR, I worked on only high end prestige vehicles and dealt with customers who expected very high standards of customer service as well as highly skilled technicians to resolve the complex issues they experienced with these super technical and advanced vehicles. Driving these machines was a high light of the job. I ended my employment here to start my own business and work for myself in a full time capacity.
Although I initially began working for myself in a part time capacity in 2017 (at evenings/weekends outside of my day job to build a clientele)
As of November 2018 I began work full time for myself trading as Accura Vehicle Solutions and offer full workshop facilities as well as a mobile service, I also offer a free collection/delivery service for customers or a mobile mechanic service if preferred. All aspects of mechanical and electrical diagnosis & repair are taken on with makes/models catered for at Accura. Read more