ONYX AUTO CARE LTD , Leicestershire | ClickMechanic
(169 ratings)
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17 years professional experience
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546 completed bookings
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Active since March 2018
Qualifications
- City & Guilds Level 3 Qualified
ONYX AUTO CARE LTD , Leicestershire | ClickMechanic
Sandeep K
5th October 2023
BMW 1 Series Track rod end replacement (driver side)
Overall
Quality
Punctuality
Communication
Sandeep offered useful feedback and delivered the car back in good time.
18th September 2023
BMW 1 Series Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Car serviced and MOT. No problems.
Car serviced and MOT. No problems
Car serviced and MOT. No problems
18th May 2023
Fiat 500X Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Great service from Sandeep. I was happy with the work carried out. He seemed knowledgeable and communicated well
18th May 2023
Fiat 500L MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Sandeep is a very polite man to deal with, and his work is of high quality and efficient. I’m happy with the work.
10th May 2023
Audi A8 Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
My car was filled with 8.4L of oil when it needed just 6.4L - says ClickMechanic said my car needed that much and ClickMechanic said "sometimes our quoting engine gets it wrong, and in these instances we expect the mechanic to raise this with us before carrying out the work."
I haven't got time for pass the parcel. What's going to be done about it? Nothing that's what. I waited all day on the last message saying he'll try and get here tomorrow.
Bear in mind, I messaged 30 mins after the job saying my car's got a message on the screen saying "please reduce engine oil". I was told to wait a couple of days and see if the message goes away, and if anything it was only slightly overfilled.
I thought nothing of it, I've paid for an expert after all.
So off I went to London a few times and made the most of the 3 day weekend, stacking up some serious mileage.
I checked the message after a week and it's still there. That's when I checked the Castrol website and it said 6.4L, then Mobil, also said 6.4L, then EuroCarParts, also said 6.4L - you see where I'm going?
Then checked all previous main dealer servicing history, again 6.4L - finally my main mechanic returned from holiday, he checked HaynesPro, again 6.4L.
At this point I'm pretty livid, cos my main mechanic is 20+ years Audi and VW Group and he's saying don't drive this thing until I get there and drain it.
It's a shame cos some of these mechanics could make top dollar from repeat business, if only they knew how to run a business that takes accountability and ownership.
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9th March 2023
Toyota Auris Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Hi.
First time use clickmechanic.
Very friendly and helpful staff.
Thank you
7th March 2023
Peugeot 807 MOT with collection & delivery
Brake pads replacement - rear (all)
Handbrake cable adjustment
Overall
Quality
Punctuality
Communication
Very good in every way. Very honnest mechanic, punctual and goes the extra mile!
13th February 2023
Citroen C3 Coil spring (road spring) replacement - rear (both)
Overall
Quality
Punctuality
Communication
Sandeep was great, very knowledgeable and very friendly. Told us everything he was going to do. Would recommend Sandeep l.
7th February 2023
Renault Scenic Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Informative, polite,prompt,very friendly chap would certainly recommend to anyone
6th February 2023
Nissan Juke Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Lower ball joint replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Sandeep was punctual and communicated promptly about issues he found with my car. Very friendly and knowledgeable.
We are specialists offering car servicing and MOTs at great prices. We pride ourselves on our excellent service and our trained mechanics will be happy to answer all of your questions regardless of your vehicle make or model.
We offer a local collection/delivery service within a 12 mile radius of our garage for our customers.