Jonathan Mcloughlin Autocare T/A NOTHERN MOTORS | ClickMechanic

(1064 ratings)
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14 years professional experience
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2302 completed bookings
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Active since December 2018
Qualifications
- NVQ Level 3 Qualified
- Other Qualification
Jonathan Mcloughlin Autocare T/A NOTHERN MOTORS | ClickMechanic
Jonathan M
20th September 2019
Vauxhall Vectra Exhaust pipe replacement - rear/tail/silencer
Middle box and mounts
Overall
Quality
Punctuality
Communication
Nathan was very polite and helpful and got the job done quickly and efficiently. I am very happy with work carried out.
19th September 2019
Audi A4 Avant Car Won't Start Inspection
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Punctuality
Communication
Hevwas straight and fast, no rodeos with what could be wrong with the car.
He was professional👍👍
13th September 2019
Fiat 500 Timing chain & tentioner Replacement
Overall
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Punctuality
Communication
Booked in clutch replacement but after investigation, problem was diagnosed as more complex.
Jonathan kept me informed about the issue discovered, parts availability and progress. When work was completed returned car around my work schedule.
5th September 2019
Audi Q5 Major service & brake pads replacement
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Punctuality
Communication
Johnathan was great kept me informed of his arrival time . Worked out in the rain til late at night . Went through the job with me very helpful and informative .
3rd September 2019
BMW 1 Series Interim Service
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I wasn’t there but my wife said he was ok. On time and friendly. The car is running a lot better now.
3rd September 2019
Renault Megane Clutch replacement
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Communication
Fixed complex problem with car. Very thorough and diligent. However, communication could have been better.
Reply from Jonathan:
Hi Andy,
I am glad your car is back working now, as you know you’re car was a special case with unusual faults beyond just clutch replacement, we did however return the vehicle to you late Monday evening ahead of the Tuesday deadline.
I hope you enjoy your new clutch and that you will use Click Mechanic in the future.
Thanks
Jonathan
31st August 2019
Audi Q5 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Yes punctual kept informed all the way . Called me straight after visit giving details of the car and advice very helpful
27th August 2019
Peugeot 307 Front brake disc and pads replacement & spark plugs
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Communication
Jonathan was prompt and completed the job swiftly keeping me abreast with the problems encountered and the ways to resolve them.
23rd August 2019
Hyundai i20 MOT with collection & delivery
Major Service
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Punctuality
Communication
Excellent. Will use again. Very convenient.
Don't appreciate having to put lots of feedback on this survey though
22nd August 2019
Ford S-MAX Front driveshaft CV joint gaiter replacement - outer left
Overall
Quality
Punctuality
Communication
The job was booked for Monday morning 8-10 slot. I contacted the mechanic at 10:30 due to a no show and no phone call. He told me that he’d tried to contact me on the Sunday to say he would be late but my phone was just going to answer phone????(leave a message then) the mechanic arrived around 12:30 to fix the car, which he did with no problem however. Not his problem but I’d promise my two boys that we where going to the “play factory” which I had tickets for which we missed. All in all booked for convenience that we didn’t get. I will not be using click mechanic again.
Reply from Jonathan:
Hi Dez, sorry to hear this, we do aim to run to any given times however I did attempt to call you to keep you updated unfortunately there was no communication problems with mobile phones it appeared, I’m glad to hear the repair side of things was good. Often with any mobile service the travel and ensuring the last clients repair is carried out to the highest standard can cause slight delays
Thanks
Jonathan
With over 10 years of experience in the motor trade, we listen to our customers and work with them to address their needs through innovative solutions and technology available within the motor trade industry.Our diagnostic equipment is all main dealer specification Pacific for your vehicle meaning we can get to the bottom of any issue you may be having quickly fast and efficiently
Our highly qualified and specialised staff provide around the clock service so you can rest assured we will get the job done and done right!.