Jonathan Mcloughlin Autocare | ClickMechanic

(1064 ratings)
-
14 years professional experience
-
2302 completed bookings
-
Active since December 2018
Qualifications
- NVQ Level 3 Qualified
- Other Qualification
Jonathan Mcloughlin Autocare | ClickMechanic
Jonathan M
29th June 2021
Ford Fiesta Clutch replacement
Overall
Quality
Punctuality
Communication
Jonathon was very easy to deal with, obliging and explained simply what the clutch replacement involved. I would highly recommend him to anyone for their car maintenance.
I will be using Click again,efficient, no fuss,job done.
27th June 2021
Volkswagen Transporter Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Pre-purchase Inspection.
TLDR:- Johnathan was good on the phone and the price was good however the phone call didn't happen until that night and the report wasn't received until the following night and even then appeared to be at least partly copied from others without proof reading. Far from quick and quality not as I expected.
I booked the pre-purchase inspection and Jonathan arrived on time and finished early. No issues here, however when it came to the phone call and report, that was a different story. I wasn't there during the inspection due to buying from a distance away so was expecting a phone call at the time or soon after the inspection.
Unfortunately I didn't get the call until 23:30 that evening (so about 8 hours later) which he said was due to his other jobs. On the phone Jonathan was friendly and seemed knowledgeable which was good.
Jonathan said I'd get the report the following morning however this didn't happen either, meaning I had no choice but to make an offer on the vehicle without having the report in writing which was a tough decision.
The report finally came through that night, so around 32 hours after the inspection, and on reading it, it's wasn't accurate. Apparently there was a turbo which was in working condition however this vehicle didn't have a turbo. It said there's no spare tire, however there is and finally the wiper condition was in working condition despite a note further down and on the phone saying the wiper blades needed changing.
The report appeared to be a copy and paste, or at least a standard report that is altered slightly and with notes at the end.
I did email Jonathan to raise the above issues however I haven't had a reply so unfortunately couldn't rate any higher.
I expected a pre-purchase inspection to come through quickly so I could make an offer however it didn't. Obviously time is important when looking at used vehicles that are actually priced well and unfortunately this service didn't meet my expectations.
Read more
26th June 2021
Volkswagen Tiguan Follow on and Timing belt
Overall
Quality
Punctuality
Communication
The job turned out to be bigger than expected but Jonathan kept us informed at all times.The car was collected and dropped off on time which made the whole process much easier. Jonathan was very knowledgeable and I would definitely use him again in the future.
25th June 2021
Citroen C4 Fuel injector replacement
Overall
Quality
Punctuality
Communication
Friendly and knowledgeable, I was happy with the work. The work was effective and professionally done
24th June 2021
Ford Fiesta Diagnostic Inspection
Overall
Quality
Punctuality
Communication
I was very pleased with the work carried out,it was done very quickly and efficiently.
24th June 2021
Mercedes-Benz C-Class Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Jonathan was great and very professional. Very knowledgeable and polite. Thank you
24th June 2021
Ford Fiesta Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Jonatathan was very approachable and easy to talk to. He explained everyting and made helpful suggestions. I wuld ask for him again and highly recommend him to anyone thinking of using Click.
21st June 2021
Audi A6 Avant Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
Punctual and very polite. Watched the work and it was thorough and methodical, done within the hour, checked all warning lights were off before leaving and gave a warranty. Very happy and very convenient to get the work done on my driveway.
18th June 2021
BMW 1 Series Full Service
Overall
Quality
Punctuality
Communication
Full service carried out, fantastic job by Jonathan, and really helpful, went above and beyond- thank you
18th June 2021
Audi A7 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Not the first time Jonathan he's worked on one of my vehicles and he always gives great advice
With over 10 years of experience in the motor trade, we listen to our customers and work with them to address their needs through innovative solutions and technology available within the motor trade industry.Our diagnostic equipment is all main dealer specification Pacific for your vehicle meaning we can get to the bottom of any issue you may be having quickly fast and efficiently
Our highly qualified and specialised staff provide around the clock service so you can rest assured we will get the job done and done right!.