R Bluck Motor Repairs , Berkshire | ClickMechanic
(1214 ratings)
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20 years professional experience
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3608 completed bookings
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Active since November 2014
Qualifications
- NVQ Level 3 Qualified
- IMI Level 2 Light Vehicle Repairs (rio)
- IMI Level 1 Diagnosing And Testing Electric Vehicles (rio)
- IMI Electric Vehicle Introduction (rio)
- IMI Estimating Costs And Job Times in the workshop (rio)
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
R Bluck Motor Repairs , Berkshire | ClickMechanic
Russell B
2nd August 2022
Nissan Leaf Battery replacement (vehicles without stop/start system)
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Very happy all sorted quickly very good reasonable price now no problems
30th July 2022
Volvo V70 Alternator replacement
Alternator belt replacement
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Russell friendly and very happy with work carried out and will use him in the future
25th July 2022
Ford Fiesta Clutch replacement
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Absolutely the best, on time, good communication and workmanship. I will be using Russell again.
19th July 2022
Nissan Juke Auxiliary drive belt replacement
Auxiliary drive belt tensioner replacement
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Happy with the work carried out ,
Unhappy that i booked a day off work and he was to arrive by 1200-1400 and then had a call at 1505 saying that he can’t make it due to the job he’s on is not finished and will be there the next day
Next time I will put it in the garage as I won’t have too worry if the mechanic will turn up or not
Plus they can charge £20- £40 if you miss the appointment but you can’t charge nothing if they cancelled , very upset
16th July 2022
Volkswagen Transporter Diagnostic Rebled clutch fluid found concentric slave leaking
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Russell and co were great and even came and did a diagnostic a day early to make sure i was correct (which i wasn't so thank you!)
11th July 2022
Ford Fiesta Clutch replacement
Power steering fluid refresh
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Russell was awesome and clear on what else needed doing showed me the parts afterwards nice to see and father and son bond.
Very informative on what went wrong previous dealings with other garages
28th June 2022
Honda CR-V Auxiliary drive belt idler/guide pulley replacement
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Russell and the team were fantastic from the off. I had taken the car to my local garage who couldn’t find where the noise was coming from, Russell found it within 5minutes of turning up, ordered the parts and fixed it. One happy Honda again. Great communication throughout, especially after the initial auxiliary part sent to him was the incorrect one. Couldn’t recommend highly enough
23rd June 2022
Kia Sportage Battery replacement (vehicles without stop/start system)
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Russell and partner were very friendly and very punctual. Unfortunately I ordered the wrong battery so they had to go and swap for right one, my fault but they said no problem. All done and very happy with service. Glad I looked on search engine because I've never heard of your company before but very pleased with the service. Thank you
20th June 2022
Peugeot 206 Clutch replacement
Bankholiday no parts available repair carried out Resealed leaking crank seal Resealed leaking oil pump seal
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My clutch was slipping so booked the mechanic. They cancelled the first appointment due to illness and re-arranged for the next day. They replaced the clutch the next day but it was still slipping afterwards. They then arranged to come and replace it again under warranty and cancelled due to a breakdown of their vehicle and re-arranged. They did replace the clutch later in the week and discovered further problems one of which they fixed but advised I would need a gear box replacement and promised to get in touch. I have heard nothing despite chasing so have given up.
Russell and his team were very nice individuals and if this had been a simple repair I think you would be in good hands, however my experience was it probably got to complicated so they just stopped responding.
Reply from Russell:
We are ever so sorry we did not meet your expectations this time around mark!
Regarding this booking, after we fitted the initial clutch to your vehicle your rear main seal saturated the new clutch causing it to slip. We replaced the clutch under warranty as a good will gesture even though it breached warranty guildlines. We informed you about your input shaft on your gearbox and showed you the internal damage to it. We suggested to have a new gearbox fitted as otherwise it would destroy the new clutch again. In regards to communication, Russell has explained that he was sourcing a second hand box for you and due to them only being exported abroad this was found to be harder than expected while keeping it cost effective.
This caused a delay trying to get the part for you.
We are still more than happy to carry on with this job and hopefully change your mind about us 😁
Russell has had over 17years as a professional mechanic and no job is too complicated for us to do. We are sorry you feel this way.
In respect to your situation we are more than happy to offer a 15% discount on a major service if you book with us in the future as a good will.
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20th June 2022
Chrysler Grand Voyager Starter motor replacement
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Russell was fantastic! Great work, very knowledgable and helpful. Thank you!