Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
(209 ratings)
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36 years professional experience
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501 completed bookings
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Active since February 2020
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- RTITB overhaul grade B
- Vosa Authorised Examiner certificate, Vosa nominated MOT testers certificate, RTITB Certificate,VITS certificate, CITB course certificate, city and guilds level one and two, contractors plant mechanic citb, Detroit diesel specialist, plus lots more
- Vosa Authorised examiner certificate, Vosa nominated Mot tester certificate, CITB certificate,VITS certificate, city and guilds coursework certificate.
Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
Mark H
14th December 2024
Audi Q3 Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication
He was extremely knowledgeable and arrived promptly and made sure to explain everything that was needed
Reply from Mark:
many thanks
29th November 2024
Honda Civic Plug-in Diagnostic Inspection
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Quality
Punctuality
Communication
Mark was amazing, quick, effective, and professional, and we both got caught in the rain. Would highly recommend him as he even took the job on short notice
Thank you mark
Reply from Mark:
many thanks
2nd November 2024
Vauxhall Zafira Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Mark was amazing, explained what was needed in a way i understood and very professional, will be booking repairs with your company and any future work too
Reply from Mark:
many thanks
15th October 2024
Nissan Qashqai Interim Service
Overall
Quality
Punctuality
Communication
Mark arrived on time and very friendly. Job was done and didn’t take to long. Definitely would recommend
Reply from Mark:
many thanks
22nd September 2024
MINI Mini Clubman Interim Service
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Quality
Punctuality
Communication
Mark was absolutely lovely. He was in constant communication with me. Very punctual and polite. Unfortunately, he was let down by the information he was provided with by Clic Mechanic.
The amount of oil required is between 4.5 and 6.5 litres. He was advised it was 4.2 litres. The first time I drove it, on my way home from work, the lights came up on the dash stating the oil was only at minimum level and required a 1 litre top up. He was very good about it and returned today to add more oil.
I cannot fault him personally.
Reply from Mark:
many thanks unfortunetly from time to time they get the amount of engine oil required wrong, as there was no dipstick and car was hot, was showing correct amount in there, but when cold its changed needed around another litre, if anything they under charged for the job as more oil was needed than they quoted for, i will be more switched on in future bookings, many thanks for being understanding.
31st August 2024
Volkswagen Passat Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Went above and beyond. Would recommend to anyone. Very communicative, efficient and friendly.
Reply from Mark:
many thanks
30th August 2024
Ford Kuga Full Service
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Quality
Punctuality
Communication
Mark was fab- quiet, very competent and friendly. Explained what was done and a general view of car.
Reply from Mark:
many thanks
24th July 2024
Citroen DS3 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Very good. Good explanation of issues found from inspection. Clear report, good photographs.
Reply from Mark:
many thanks
20th June 2024
Volkswagen Transporter Premium Pre-purchase Inspection
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Quality
Punctuality
Communication
Mark was very friendly, gave me all the relevant information and enabled me to come to a decision about buying a vehicle.
Reply from Mark:
many thanks
15th June 2024
Peugeot Expert
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Quality
Punctuality
Communication
Mark was great….. I had to cancel the appointment but the mechanic was most helpful throughout the process… Good comms
Reply from Mark:
many thanks
Then worked at Plant and Tool limited as a diesel fitter.
Worked as a head mechanic at South Wales Morris minor specialist for 7 years
Worked at valley industrial as a head Diesel engineer/ Steel works
Worked at Cambrian garage as a head Mot Tester/mechanic I was also an Authorised Examiner for 2 yrs.
Ive Been self employed for 14 years running my own Mobile Diagnostics business www.on-line-help.co.uk doing mobile mechanic's and Diagnostics as well as Engine Carbon Cleaning, and pre purchase inspections, and other aspects of motor vehicles.
City and guilds qualified
Detroit Diesel specialist
RTITB certificate
CITB trained in plant mechanics, hydraulics, engines, electrics etc etc
VOSA trained Mot Tester
Services-
DPF REGENS ✅
Diagnostics ✅
ENGINE CARBON CLEANING ✅
Electrical issues ✅
Dashboard lights✅
Engine management✅
ABS lights ✅
Airbag Lights ✅
DPF warning lights ✅
Bulbs✅
Radio codes ✅
Battery faults ✅
Brakes ✅
Batterys ✅
Servicing ✅ Read more