Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic

Book Mark

(215 ratings)

  • 37 years professional experience

  • 518 completed bookings

  • Active since February 2020

Qualifications

  • City & Guilds Level 1 Qualified
  • City & Guilds Level 2 Qualified
  • RTITB overhaul grade B
  • Vosa Authorised Examiner certificate, Vosa nominated MOT testers certificate, RTITB Certificate,VITS certificate, CITB course certificate, city and guilds level one and two, contractors plant mechanic citb, Detroit diesel specialist, plus lots more
  • Vosa Authorised examiner certificate, Vosa nominated Mot tester certificate, CITB certificate,VITS certificate, city and guilds coursework certificate.

Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic

Mark H
www.swanseano1diagnostics.co.uk/ www.on-line-help.co.uk
I Did a 4 yr Apprentiship at R and L plant limited but worked there for 5 yrs
Then worked at Plant and Tool limited as a diesel fitter.
Worked as a head mechanic at South Wales Morris minor specialist for 7 years
Worked at valley industrial as a head Diesel engineer/ Steel works
Worked at Cambrian garage as a head Mot Tester/mechanic I was also an Authorised Examiner for 2 yrs.
Ive Been self employed for 15 years running my own Mobile Diagnostics business www.on-line-help.co.uk and www.swanseano1diagnostics.co.uk doing mobile mechanic's and Diagnostics as well as Engine Carbon Cleaning, and pre purchase inspections, and other aspects of motor vehicles.


City and guilds qualified
Detroit Diesel specialist
RTITB certificate
CITB trained in plant mechanics, hydraulics, engines, electrics etc etc
VOSA trained Mot Tester

Services-
DPF REGENS ✅
Diagnostics ✅
ENGINE CARBON CLEANING ✅
Electrical issues ✅
Dashboard lights✅
Engine management✅
ABS lights ✅
Airbag Lights ✅
DPF warning lights ✅
Bulbs✅
Radio codes ✅
Battery faults ✅
Brakes ✅
Batterys ✅
Servicing ✅
Read more
Danielle
15th February 2025
Audi A3 Engine Warning Light Inspection
Overall
Quality
Punctuality
Communication

Very friendly and explained in terms i could understand.
Was happy with their service.

Reply from Mark:

many thanks

Rhiannon
15th February 2025
Vauxhall Movano Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

The mechanic was friendly and reassuring about the vehicle. Explained the minor issues he found and reassured me about my purchase. However, he failed to pick up on the fact that 2 tyres were not road legal, marking tyres and wheels in good condition (not even fair) in the report (these were subsequently picked up during the MOT the following day and MOT failure - one a ‘dangerous’ defect and one a ‘major defect’). I really do hope this was all that was overlooked, but it has left me slightly concerned now about the quality and reliability of the rest of the inspection. I paid for a premium inspection (site says 2-3 hours work) and the seller advised me the mechanic had the vehicle for less than a hour - which is fine if they get the work done in super quick time and still do a thorough job - but tyres are basic. If corners were cut here I’m guessing they possibly have been elsewhere. Time will tell I guess, but I am somewhat nervous now, and the whole point of a pre inspection was to feel confident and secure with the purchase. Read more

Reply from Mark:

hi thanks for your review i can see the mot was carried out 4 days after the inspection, and see the tyre faults were down to cuts in tyres? not treads? anything could have happened in those 4 days since inspection, parked in a large open yard full of vans and caravans, i can assure you at the time of inspection no faults were found on the two tyres in question, i may have overlooked one but not 2 theres no way im only human and sometimes you do miss things, especially when inspection is carried out on the floor, but to miss two tyre faults, no that would not happen, one may have been curbed etc or cut who knows, but in 4 days anything could happen, as for the 2 to 3 hrs this is for complete booking took my way longer than 3 hrs with travelling and doing report which can take upto an hr on its own, hope this clears things up.

Andrew
8th February 2025
Cupra Formentor Full Service
Overall
Quality
Punctuality
Communication

He arrived early which is always good, Was polite, honest and professional which is all you could ask for from a mechanic.
Made him a coffee and he cracked in straight away wasting no time and even did all the checks afterward.
A pleasure to deal with.
Very happy with the service i received.


will use again

Reply from Mark:

many thanks

Lauren
7th February 2025
Mercedes-Benz A-Class Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Mark was great, good communication and happy to help. I don’t live close to the car I’m buying so this was very helpful using click mechanic !

Reply from Mark:

many thanks

John
6th February 2025
Ford Focus Car Won't Start Inspection
Overall
Quality
Punctuality
Communication

Mark kept me informed and communicated well very knowledgeable around my problem Diagnosed problem straight away. Worked around my work commitments and went out of his way to accommodate me. Thanks Mark

Reply from Mark:

many thanks

Pete
18th January 2025
Audi Q2 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication

Excellent!
We used ClickMechanic for the top level pre-purchase vehicle inspection.
I cannot fault any part of the whole process, from first contact to post inspection report.
We were buying a car 150 miles away and this extremely thorough check gave us complete peace of mind and confidence that the car was all good.
The communication from ClickMechanic has been quick and helpful throughout and the actual inspection report was very detailed, including 27 photographs. The mechanic, Mark, arrived at the dealer we were buying from on time and sent us the report immediately after he had finished, only then, were we charged for the service.
Virtually every part of the thorough check came back as excellent or good but one or two points needed attention, which the garage saw to immediately. We also had a phone call after the inspection with Mark.
I would highly recommend this service and would definitely use it when buying vehicles in the future.
Read more

Reply from Mark:

many thanks

Bethan
14th December 2024
Audi Q3 Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication

He was extremely knowledgeable and arrived promptly and made sure to explain everything that was needed

Reply from Mark:

many thanks

Nathan
29th November 2024
Honda Civic Plug-in Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Mark was amazing, quick, effective, and professional, and we both got caught in the rain. Would highly recommend him as he even took the job on short notice

Thank you mark

Reply from Mark:

many thanks

Theresa
2nd November 2024
Vauxhall Zafira Diagnostic Inspection
Overall
Quality
Punctuality
Communication

Mark was amazing, explained what was needed in a way i understood and very professional, will be booking repairs with your company and any future work too

Reply from Mark:

many thanks

Nikki
15th October 2024
Nissan Qashqai Interim Service
Overall
Quality
Punctuality
Communication

Mark arrived on time and very friendly. Job was done and didn’t take to long. Definitely would recommend

Reply from Mark:

many thanks