Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic

(225 ratings)
-
37 years professional experience
-
537 completed bookings
-
Active since February 2020
Qualifications
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- RTITB overhaul grade B
- Vosa Authorised Examiner certificate, Vosa nominated MOT testers certificate, RTITB Certificate,VITS certificate, CITB course certificate, city and guilds level one and two, contractors plant mechanic citb, Detroit diesel specialist, plus lots more
- Vosa Authorised examiner certificate, Vosa nominated Mot tester certificate, CITB certificate,VITS certificate, city and guilds coursework certificate.
Www.On-Line-Help.Co.Uk , West Wales and the Valleys | ClickMechanic
Mark H
23rd January 2024
Ford Focus Central Locking Inspection
Overall
Quality
Punctuality
Communication
The mechanic was very helpful and friendly and professional yes he was very knowledge
Reply from Mark:
then why the 4 star review? I even rang my mot tester to book you in for an mot? And you leave me 4 stars? Cheers.
21st January 2024
Fiat 500 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Really pleased with Marks skills and reassurance. He found the problem and checked that the issue had not damaged the engine. He explained everything thoroughly.
Reply from Mark:
thanks
11th January 2024
Vauxhall Meriva Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
After being let down by the AA who said they were so busy they wouldn’t be able to do an inspection for over a week, I was looking for someone to come inspect a car quickly. I booked an inspection and within a couple of hours had been put in touch with Mark. He communicated with me promptly and got in touch with the seller too. The report was detailed and I gave him a call to clarify a few points which was really helpful. Within 24 hours the inspection was carried out, insurance set up and I bought the car. Would definitely recommend and use again.
Reply from Mark:
many thanks
5th January 2024
Vauxhall Zafira Tourer Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
It's the first time I use ClickMechanic, been using AA for inspections before. The mechanic accepted the job shortly after I booked an inspection, very responsive on the chat thing, arrived on time, provided a comprehensive report, shared issues with the vendor so I didn't need to, all I had to do is sit back and wait for the car to be ready. Mark was also available and patient on a phone call and answered additional questions not on the checklist that demonstrated he really inspected the vehicle.
Reply from Mark:
many thanks
29th December 2023
Mercedes-Benz Sprinter Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Thorough inspection of van before purchase. Very helpful. Thank you Mark
Reply from Mark:
many thanks
22nd December 2023
Nissan Qashqai Diesel particulate filter (DPF) forced regeneration
Overall
Quality
Punctuality
Communication
Mark was great, friendly, very informative and straight to the point. Identified the issue provided advice.
Reply from Mark:
many thanks
13th December 2023
Volkswagen Golf Full Service
Overall
Quality
Punctuality
Communication
Great job by Mark. Good communication too. Arrived on time and sorted everything as required. Thank you!
Reply from Mark:
thanks
25th November 2023
Volvo V50 Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Efficient and knowledgeable.Confirmed my suspicions. Gave valuable
advice. Thank you.🤔😊👍
Reply from Mark:
many thanks
7th November 2023
Dacia Logan MCV Full Service
Overall
Quality
Punctuality
Communication
Mark was excellent. The service was completed in one hour. Highly recommended.
Reply from Mark:
many thanks
5th November 2023
Jaguar F-PACE Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Mark Hanford did pre purchase inspection on F pace 3 ltr diesel, very impressed first time user would recommend, good ,quick feedback detailed report very pleased thanks Mark
I Did a 4 yr Apprentiship at R and L plant limited but worked there for 5 yrs
Then worked at Plant and Tool limited as a diesel fitter.
Worked as a head mechanic at South Wales Morris minor specialist for 7 years
Worked at valley industrial as a head Diesel engineer/ Steel works
Worked at Cambrian garage as a head Mot Tester/mechanic I was also an Authorised Examiner for 2 yrs.
Ive Been self employed for 15 years running my own Mobile Diagnostics business www.on-line-help.co.uk and www.swanseano1diagnostics.co.uk doing mobile mechanic's and Diagnostics as well as Engine Carbon Cleaning, and pre purchase inspections, and other aspects of motor vehicles.
City and guilds qualified
Detroit Diesel specialist
RTITB certificate
CITB trained in plant mechanics, hydraulics, engines, electrics etc etc
VOSA trained Mot Tester
Services-
DPF REGENS ✅
Diagnostics ✅
ENGINE CARBON CLEANING ✅
Electrical issues ✅
Dashboard lights✅
Engine management✅
ABS lights ✅
Airbag Lights ✅
DPF warning lights ✅
Bulbs✅
Radio codes ✅
Battery faults ✅
Brakes ✅
Batterys ✅
Servicing ✅ Read more