One Stop Autos , East Wales | ClickMechanic
(13 ratings)
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10 years professional experience
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32 completed bookings
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Active since June 2020
Qualifications
- NVQ Level 3 Qualified
- IMI Member
One Stop Autos , East Wales | ClickMechanic
Khalid F
21st October 2022
SEAT Alhambra Clutch replacement
Overall
Quality
Punctuality
Communication
Khalid was great, superb comms, friendly and punctual service, would definitely recommend him and use him again! Great service all round!!
17th October 2022
Citroen C3 Picasso Car Won't Start Inspection
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Quality
Punctuality
Communication
Horrible servis
I booked 10 to 12 but mechanik arrived 2.15
He did nothing and I have been charged £90 online.
My car is not working at all.He said battery is dead and run away.
Asked him to buy new battery and change today but he was to busy to complete the job.
He said is coming tomorrow but do not know the time.
He spend 15 min trying figure out the problem.
I call him later and cancel next day visit.
Car still not moving .Why I paid £90 ?
No more this guy around.
His name is Khalid.
Reply from Khalid:
Good evening,
Just to be clear I did call to let you know that I was going to be late due to a prior breakdown, sometimes due to the work involved in the vehicle we cannot always be on time but we always keep our customers informed.
I excepted a job only to diagnose your vehicle not to repair. I came diagnosed and promised I would come back with a battery but unfortunately you have no patience.
Sorry I couldn't not reach your demands due to work load and booking priority.
You are more than welcome to open a case in the resolution centre.
14th June 2022
Mercedes-Benz A-Class Diagnostic Inspection
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Quality
Punctuality
Communication
Khalid was brilliant. Kept in contact with me, arrived quickly and resolved the problem quickly. Great knowledge!
We Specialise in German motors but work on most makes and models.