ICH Auto Services Ltd , West Midlands | ClickMechanic

(317 ratings)
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22 years professional experience
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827 completed bookings
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Active since September 2020
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 3 Qualified
- Level 3 Imi Award Automotive Refrigerant Handling.
- IMI Member
- Level 2 Imi Qualification In Hybrid And Electric Vehicle Servicing And Maintanence
- Active qualified MOT tester of 12 years.
ICH Auto Services Ltd , West Midlands | ClickMechanic
Darren B
18th May 2021
Ford Kuga Timing belt replacement
Fan belt replacement
Overall
Quality
Punctuality
Communication
Absolutely great . Perfect communication . Well equipped, worked hard .Very happy
17th May 2021
Volkswagen Polo Diagnostic check - bonnet not opening
Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Excellent. Skilled and good communication. Worked fast too. It keeps wanting me to add more feedback so I can submit this review. So, um...
15th May 2021
Ford C-MAX Fan belt replacement
Overall
Quality
Punctuality
Communication
Impressed with this service and Darren. First time using a mobile mechanic and as we couldn't drive the car needed repair done at home. Would definitely use again and very pleased with the service received. Quick repair, efficient, on time and explained and wore mask which was appreciated. Happy customer.
11th May 2021
MINI Mini Countryman Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Darren was really accommodating. He fixed my car at the time I needed, punctual and helpful. Thank you Darren!!
10th May 2021
Vauxhall Tigra Timing belt replacement
Overall
Quality
Punctuality
Communication
Darren was on time and pleasant. Got on with the job even in bad weather. Job seems great and v pleased overall. Cheers Darren
10th May 2021
Ford Mondeo 1 HR diagnosis charge. 1 HR refit heater blower parts. 0.5hrs heater control unit replacement.
Overall
Quality
Punctuality
Communication
Happy about the following:
- my heater blower is working again
Not happy about the following : :
- the mechanic charged a total of 2 hrs of diagnostic.
- took several visits, with several cancelled visits in the middle
- left dashboard hanging after first visit
- incorrectly wired the climate control module causing bursts of air when the ignition was off, and caused battery drain.
- I also believe the incorrect wiring caused the rear wipers to stop working. The mechanic thinks the issue is not related However it happen at the same time is the incorrect wiring of the CC module. Rear wipers still do not work.
- the mechanic did not immediately respond to requests to come back and correct the wiring issue.
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5th May 2021
Audi A6 Saloon Replace rear coil springs
Replace front brake pads
Overall
Quality
Punctuality
Communication
Was great mrs said he was polite and friendly, changed the rear to front pads that needed to be done and worked out on rain top guy
24th April 2021
Skoda Superb Combination lamp assembly replacement - rear outer (driver side)
Overall
Quality
Punctuality
Communication
Darren did a great job. He arrived within the timeframe and completed the work quickly and to a professional standard.
23rd April 2021
Peugeot 307 CC Diagnostic Inspection
Overall
Quality
Punctuality
Communication
A very competent man, sorted the problem in minutes, had already taken the car to two different garages, they both told me to take it to a main Peugeot dealer to sort the problem, your man fixed it on my driveway in minutes.
22nd April 2021
Suzuki Vitara Rocker cover gasket replacement
Overall
Quality
Punctuality
Communication
Yes Darren was very helpful and knowledgeable and answered all my questions