Essex Vehicle Services , Essex | ClickMechanic

Book Charlie

(80 ratings)

  • 15 years professional experience

  • 183 completed bookings

  • Active since March 2021

Qualifications

  • NVQ Level 3 Qualified
  • IMI level 3

Essex Vehicle Services , Essex | ClickMechanic

Charlie C
10+ years working at a DAF main dealer carrying out all aspects of repairs and breakdown services.
5 years self employed repairing and maintaining cars, vans and HGV's, from engine and gearbox rebuilds to servicing and running repairs.
Previously owning and maintaining a fleet of rental vehicles and owning/operating an MOT station.
Tony
12th May 2021
Vauxhall Meriva Clutch replacement
Vehicle Health Check
Overall
Quality
Punctuality
Communication

Charlie Court was punctual (he called me when he left his home to give me an ETA), he worked diligently throughout the day, at all times he was happy to explain the work he was undertaking and took the time to show me the issues he was correcting. Professional, courteous, friendly & knowledgeable. I would highly recommend him for both his helpful demeanour and his work ethic.

Philip
12th May 2021
MINI Mini Starter motor replacement
Overall
Quality
Punctuality
Communication

Charlie Court arrived on time as schedule to undertake the work that Click Mechanic had suggested needed to be done. He replaced the starter motor as instructed by Click Mechanic BUT this was not the problem and the car still does not start.
Charlie was very concerned as he did not have the time or the equipment to investigate further. He was surprised that Click Mechanic did not arrange an Inspection to be done before scheduling the work then this situation would not have arisen.
I raised my concerns with Click Mechanic but was unable to speak to anyone and the auto response on the website stated that the customer and the mechanic need to come to an agreement even though the problem was not created by us but by Click Mechanic.

Full payment was collected by Click mechanic although the work the recommended and charged for did not resolve the problem.
Read more

Reply from Charlie:

Thank you for your review Philip, I am glad we could resolve this issue and come to an arrangement that suited us both. Many thanks, Charlie

Paul
10th May 2021
Vauxhall Vivaro Clutch replacement
Overall
Quality
Punctuality
Communication

Charlie worked exceptionally hard to make sure we were safely back on the road.
Highly recommend.
Thank you Charlie.

Chris
7th May 2021
MINI Mini Clutch replacement
Flywheel replacement
Overall
Quality
Punctuality
Communication

Charlie arrived on time and was very friendly and knowledgeable. Did a great job cracked on all day.
100% recommend!

Toyin
7th May 2021
Mercedes-Benz C-Class Rocker cover gasket replacement
Overall
Quality
Punctuality
Communication

Quite friendly, knowledgeable, and happy with work carried out. He explained what the problem was from the beginning and explained how long the job was going to take.

Jonathan
5th May 2021
BMW 3 Series Manual gearbox oil drain & refill
Overall
Quality
Punctuality
Communication

Charlie was on time very polite and professional. Very happy with the service.

Greg
14th April 2021
Hyundai i10 Clutch replacement
Overall
Quality
Punctuality
Communication

Charlie was very personable and did a fantastic job on my Hyundai - 10/10 would use again

Leon
10th April 2021
Hyundai i30 Clutch replacement
Overall
Quality
Punctuality
Communication

Charlie was cracking, although my car wasn’t repairable at the time, he sourced the main problem pretty much instantly. Top bloke, really friendly and cracks on no fuss. 10/10 highly recommended

Dina
9th April 2021
Land Rover Range Rover Evoque Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication

Really friendly and knowledgable. Done a great job. Would definitely recommend.

George
8th April 2021
Ford Fiesta Clutch replacement
Overall
Quality
Punctuality
Communication

Charlie was great recommend him to anyone using this service. He was bang on time and got it done in the time he said he would, definitely would use again