W&M Motors Ltd , London | ClickMechanic

(122 ratings)
-
40 years professional experience
-
441 completed bookings
-
Active since June 2021
Qualifications
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- NVQ Level 3 Qualified
- National diploma
- IMI Member
W&M Motors Ltd , London | ClickMechanic
Homayun E
20th July 2021
BMW X3 Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Tom was great.
He was punctual, polite and worked fast on replacing rear brake pads.
Cleared warnings and informed me of upcoming work based on car sensors.
Reply from W&M Motors Ltd:
Hi
Thanks so much for your feedback! We’re really glad you enjoyed our service, we’ve found it’s a definite customer favorite, when we give our 100% towards the quality of our work.
Thanks again for the review and for being such a great customer.
Home
W and M Motors
19th July 2021
Volkswagen Transporter Engine oil & filter replacement
Water pump replacement
Overall
Quality
Punctuality
Communication
They did the work as requested, but they didn’t solve the problem of overheating.
Rather than contact me to say it is still overheating, they charged me, then proceeded to drive the vehicle for 45 minutes, and dropped it off saying it was ok.
As soon as I drove it, it overheated.
When asked what they could do to fix it, they suggested I buy more coolant and top it up.
Having done that, they then stated they would send a mobile mechanic out to me.
They then changed their minds and said it was misdiagnosed and have ignored me since.
19th July 2021
Vauxhall Corsa MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Arrived nice and early, got the job done professionally and quickly.
Was extremely helpful with advice about all of my questions.
Reply from W&M Motors Ltd:
Hi
Thanks so much for your feedback! We’re really glad you enjoyed our service, we’ve found it’s a definite customer favorite, when we give our 100% towards the quality of our work.
Thanks again for the review and for being such a great customer.
Home
W and M Motors
19th July 2021
Peugeot Boxer Full Service
Overall
Quality
Punctuality
Communication
We cannot answer this question as we did not meet the machanic and as we are not mechanics ourselves we are unable to assess the work completed. However, the collection and drop off service was efficient and we were more than happy with the service provided
Reply from W&M Motors Ltd:
Hi
Thanks so much for your feedback! We’re really glad you enjoyed our service, we’ve found it’s a definite customer favorite, when we give our 100% towards the quality of our work.
Thanks again for the review and for being such a great customer.
Home
W and M Motors
19th July 2021
Mazda RX-8 Brake caliper replacement - front (passenger side)
Overall
Quality
Punctuality
Communication
Replaced a stuck brake caliper on Mazda RX8. Excellent communication via phone and confirmation on text from the garage and arranged work to be done at home.
Mechanics arrived in good time, were very friendly and refitted the brake efficiently and with care. Excellent work and would highly recommend.
Reply from W&M Motors Ltd:
Hi
Thanks so much for your feedback! We’re really glad you enjoyed our service, we’ve found it’s a definite customer favorite, when we give our 100% towards the quality of our work.
Thanks again for the review and for being such a great customer.
Home
W and M Motors
16th July 2021
Mazda Mazda5 Trailing arm replacement - rear (driver side)
Overall
Quality
Punctuality
Communication
Super work was carried out as described, Very happy with the work as the problem is now sorted, Definitely would use again, and would recommend to others.
Thank you
Kind regards
Joseph
Reply from W&M Motors Ltd:
Hi
Thanks so much for your feedback! We’re really glad you enjoyed our service, we’ve found it’s a definite customer favorite, when we give our 100% towards the quality of our work.
Thanks again for the review and for being such a great customer.
Home
W and M Motors
16th July 2021
BMW X3 Cooling system pressure test (leak detection)
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Good service. Very good communication about the problem. On the face of it the problem was fixed well, i guess time will tell to be 100% sure.`Thank you.
Reply from W&M Motors Ltd:
Hi
Thanks so much for your feedback! We’re really glad you enjoyed our service, we’ve found it’s a definite customer favorite, when we give our 100% towards the quality of our work.
Thanks again for the review and for being such a great customer.
Home
W and M Motors
14th July 2021
BMW 3 Series EGR valve replacement
Overall
Quality
Punctuality
Communication
Car was collected at the time agreed and dropped back at the time agreed. The garage kept me up to date with what they were doing and also advised on some other things that I may want to get sorted at a later date. Staff were polite and friendly. Overall very happy with the work carried out.
Reply from W&M Motors Ltd:
good morning matt thank you for a fantastic review it was pressure doing business with you
14th July 2021
Vauxhall Vivaro Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Did what needed to be done and even worked late to get the job finished and get the van back to me.
Reply from W&M Motors Ltd:
good morning Jonathan we are glad you was happy with our services it was a pleasure doing business with thankyou for your custom
14th July 2021
Smart forfour Clutch replacement
Overall
Quality
Punctuality
Communication
very friendly ,very punctual ,good job fir my car and very good advice ,
will recommend any one who need the car repair ,
thanks all the team ,
Reply from W&M Motors Ltd:
Good morning elena we are very delighted you are happy with our services it was a pleasure thabkyou for a great review it was nice to do business with Thankyou again