Hon Car Service , Hampshire | ClickMechanic

(73 ratings)
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11 years professional experience
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218 completed bookings
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Active since January 2022
Qualifications
- Istituto Tecnico Industriale Salesiano - Don Bosco
Hon Car Service , Hampshire | ClickMechanic
John G
26th August 2022
Skoda Fabia Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
The second time I have used Click Mechanic for service and MOT. Very straightforward to book. On the day John was on time to collect my car and called the next day to explain the advisories on the MOT which I appreciated. Would recommend.
Reply from Hon Car Service:
Hi Janet,
Thank you for being a repeat customer and for your kind review! We're glad to hear that John provided timely and clear service for your MOT and service. Your recommendation means a lot to us.
Best,
Sherry
HonCarService
26th August 2022
Volkswagen Passat CC Horn replacement
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I think, overall it was really good. Was late collecting, but that's not the end of the world.
Job was done and mot done in same day. Seemed to really care about service and positive reviews and it showed.
Will use again 👍🏻
Reply from Hon Car Service:
Hi Craig,
Thank you for your feedback! We're glad you were satisfied with the service despite the delay in collection. Your positive remarks and intention to use our services again are much appreciated.
Best,
Sherry
HonCarService
23rd August 2022
Renault Clio Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Fantastic service from John kept me informed through out the day and gave me very competitive quotes for work wich I agreed to have done that day fast and efficient
Reply from Hon Car Service:
Hi, thanks for taking the time to tell everyone of your experience and glad we could help.
All the best
HonCarService Team
17th August 2022
Nissan Micra MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Very happy with the service provided by John. He phoned to say when he was coming to collect the car and arrived on time. Once he had the car serviced he called to give a report and detailed any suggested follow-up work needed with prices. The car was returned on time. I would happily recommend them and would use them again.
Reply from Hon Car Service:
Hi, thanks for taking the time to tell everyone of your experience and glad we could help.
All the best
HonCarService Team
14th August 2022
Jaguar XF Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
John was very helpful and extremely polite. He’s a nice man and took good care of my car. New a lot about the car and offered advice on keeping the fuel economy down.
Reply from Hon Car Service:
Hi Jason,
Thank you for your kind words! We're pleased to hear that John was helpful, polite, and took good care of your car. Your feedback on his knowledge and advice is much appreciated.
Best,
Sherry
HonCarService
29th July 2022
BMW X5
Overall
Quality
Punctuality
Communication
Read this before booking with click
mechanic.
I booked an appointment 8-10am with the website stating 1.4 hours for the service to be complete. A Good option for me as I needed the car for work that afternoon. John the mechanic arrived late to collect my car and told me he has to take it for a 50 mile round trip to his garage In Southampton HON CAR SERVICE LTD at my fuel cost. Then he was
unable to tell me when I would get my car returned to me, so I could get to work. He said before 6pm and wouldn't commit to a real time. Due to this, I had to cancel the appointment and they had the cheek to charge me £40 for the privilege.
What an absolutely disgusting service. That isn't to be trusted.
Just take your car to the local garage and forget these jokers.
Click mechanic where absolutely no use in sorting this issue and just took their money and ran.
Read more
Reply from Hon Car Service:
Hi we are really sorry you feel this way.
In regards, We called you before 10am to collect your car,And we arrived after 30 minutes,As we promised.
We informed you that ,It’s about 12 miles, And you agreed.
Our service is to collect and deliver your car without any cost. We don’t charge our customers for collection.
As you mentioned here ,The mechanic told you that your car will be delivered between 4-6pm. Also we informed you that we will try to return it as soon as possible.
Usually ,We call our customers before collecting their cars for confirmation.You confirmed with us on the phone, Then you did cancel after our driver arrived.
According to our terms and conditions we charge you a cancellation fee.
We hope you have a better experience with us next time.
All the best
Read more
26th July 2022
Suzuki Alto Spark plugs replacement
Overall
Quality
Punctuality
Communication
John was very polite, friendly and punctual.
I made a booking request at 5pm yesterday, John had accepted the request at 5:30pm with a collection slot of 8am-10am today.
I received a phone call this morning to let me know when he was on his way to collect my car (collected by 8:45am) and I had it returned within a few hours with the work complete (around 12:15pm). Very reasonable for spark plug replacements including free collection and delivery.
John asked that I call him if I had any problems with the work which is nice to know and I'm sure he would've sorted out any issues but I don't have any.
Will definitely consider returning for further work.
Read more
Reply from Hon Car Service:
Hi,
Thanks for taking the time to tell everyone of your experience and glad we could help.
All the best
HonCarService Team
27th June 2022
Mercedes-Benz M-Class Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
The mechanic (John) was extremely friendly. He collected my Mercedes SUV on time, and left his car on my driveway after asking if it was okay to do so. He serviced my car (full service) and arranged for it to receive an MOT test. Nothing was too much trouble for him. I received a phone call from the garage that he was based at to say that my car passed its test, but had 4 advisory points. I will use the Click Mechanic (John) to carry out the minor work. Overall I am very pleased with the way that the work was carried out.
Reply from Hon Car Service:
Hi,
Thanks for taking the time to tell everyone of your experience and glad we could help.
All the best
HonCarService Team
6th June 2022
Ford Focus MOT with collection & delivery
Major Service
Automatic transmission fluid drain and refill
Overall
Quality
Punctuality
Communication
John collected and returned car, was really pleased with the service Andrew done to my car. Would recommend straight away. Thank you guys
Reply from Hon Car Service:
Hi,
Thanks for taking the time to tell everyone of your experience and glad we could help.
All the best
HonCarService Team
29th May 2022
Ford Ka Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
John was very professional took video of car done mot and service and returned within 5hrs well done
Reply from Hon Car Service:
Hi, thanks for taking the time to tell everyone of your experience and glad we could help.
All the best
HonCarService Team
The team at Hon Car Service have been working hard providing drivers in Southampton with high quality, reliable car repairs, MOTs and servicing.
From clutch replacements to gearbox repairs to car electrics, there isn’t much that we don’t know about the repair and maintenance of cars so whatever your needs are, at Hon Car Service we have the know-how and the skills to get you back on the road. We are also pleased to provide dealer level diagnostics for Jaguar, Mercedes, BMW and Ford.
Some of the services we provide:
Air Conditioning
Clutches
MOT Testing
Repairs
Servicing
Tyres
and many more
.