J.S VEHICLE REPAIR , West Wales and the Valleys | ClickMechanic

(151 ratings)
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7 years professional experience
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401 completed bookings
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Active since March 2022
Qualifications
- Independent Automotive Aftermarket Federation (IAAF)
- The Motor Ombudsman
J.S VEHICLE REPAIR , West Wales and the Valleys | ClickMechanic
James S
9th April 2025
BMW 3 Series Coolant/antifreeze drain & refill
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Ok.. after looking at the coolant replacement. It was not flushed and it was spilt all over the engine. James was ok with this just wiped it down. Looking at the road after I’m wondering if the engine will see next month.!!
Reply from James:
Thank you for taking the time to leave some feedback, having looked back over your booking, i can see all that was booked was a coolant drain and refill and no coolant flush was booked, this being the reason it wasn’t flushed. Also as communicated before the coolant change was completed, K seal which is a leak sealer was present in the coolant is near on impossible to remove from the cooling system once used thus it would be present in the new antifreeze. It was also highlighted to you that K seal and coolant was visible throughout the engine bay upon inspection of your car as per my job report and photos.
When completing a coolant change it is inevitable that you will get some over spill into engine bay and on the floor even with the use of drain pans and rags but as with all cars any overspill would be wiped down.
I am disappointed to also see that you have left feedback without contacting me to ask any questions or for my opinion.
In regards to the engine bay i can confirm it was wiped down.
As with above if you so want to reach out to me via the resolution centre i will be happy to discuss this further with click Mechanic and yourself.
Thanks
James
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7th April 2025
Ford Focus Oil filter housing replacement
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James was fantastic! Very friendly and knowledgeable. Did a thorough inspection of my engine bay to locate and diagnose the issue, even though it wasn't immediately apparent where the leak was coming from, and fixed the problem quickly. He talked me through everything and showed me the exact source of the problem, plus he offered advice on what else might need replacing soon and checked other areas that often fail on my car. Cannot recommend him enough!
3rd April 2025
Land Rover Discovery Sport Full Service
Brake discs and pads replacement - rear (both)
Battery replacement (vehicles with stop/start system)
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Absolutely outstanding service from James! He came out to my workplace to fix my car, which was incredibly convenient. Not only did he sort the issue I originally called him for, but he also took the time to check over the whole car and let me know about a few other things that needed attention. He came back the very next day, fixed everything, and even gave the car a full service.
James also gave me some great advice on how to keep the car running smoothly and talked me through getting a warranty for added peace of mind. Super friendly, professional, and clearly very knowledgeable. I’ll definitely be using him again.
If I could give more than 5 stars, I absolutely would!
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3rd April 2025
Volkswagen Passat Wing mirror glass replacement - driver side
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James was excellent. Kept me informed when sourcing the part, advice on what options to go for and the job was carried out with little fuss. Will be using again.
2nd April 2025
Ford Transit Connect Alternator replacement
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Gave me excellent feedback relating to the job and work that needs to be done. I’m vey impressed.
2nd April 2025
MG ZS SUV Full Service
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Excellent service will be using him again. Turned up on time did the service and inform me with a more more bits need to the car.
31st March 2025
Vauxhall Zafira Tourer Diagnostic Inspection
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Very informative, helped with some honest advice. Didn't rush the job and took time to diagnose the problem. Would definitely call again when I need a second opinion. Thanks
27th March 2025
Peugeot Boxer Starter motor replacement
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James was on time, good communication and very friendly. James answered many questions that i bombarded him with and was very helpful with his knowledge. I’d definitely use his services again.
27th March 2025
Honda Civic Brake pads replacement - rear (all)
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Very fast service, came to my office and sorted it all within an hour! Highly recommend
25th March 2025
BMW 2 Series Coil spring replacement - front (both)
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James was very friendly and extremely knowledgeable, and i was more than happy with the work he carried out, definitely a 5 star rating. I would definitely recommend James