D2 Vehicle Services Ltd , London | ClickMechanic

(153 ratings)
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7 years professional experience
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497 completed bookings
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Active since August 2022
Qualifications
- NVQ Level 3 Qualified
D2 Vehicle Services Ltd , London | ClickMechanic
Dean V
12th March 2024
Nissan Qashqai Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Dean is friendly and knowledgeable.
I am happy with his work and I would definitely recommend him in the future.
8th March 2024
Audi A3 Cabriolet MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Dean and his team were excellent , great communication! Very prompt . Would recommend using them for an MOT . Picked up my car and dropped it off.
7th March 2024
Nissan Qashqai+2 Brake discs and pads replacement - front (both)
Diesel particulate filter (DPF) physical clean and regeneration
Major Service
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Brilliant, was running late due to traffic but rung me to let me know, work was completed fast
7th March 2024
Mitsubishi Colt Exhaust pipe replacement - middle/silencer
Overall
Quality
Punctuality
Communication
The car was checked 4 hours after the first scheduled time was made. When they came, I was told that the mechanic didn't have the part and would have to come back in 3 days. Fair enough. Then I was told on the day that I wouldn't be getting a visit because they had other jobs they had to do today.
Eventually, the work was done in a quick and timely manner, the next day, but it took 5 days of waiting for the work to be completed, a very last-minute cancellation and the mechanic was never on time each day.
6th March 2024
MINI Mini Engine oil & filter replacement
Interim Service
Overall
Quality
Punctuality
Communication
Work was good but the timings were not. Booked a 10-12 slot and car was picked up at 1.40pm. It wasn’t delivered back until 7.35pm when it was due back at 4.30pm.
4th March 2024
Ford Fiesta Exhaust pipe replacement - rear/tail/silencer
Overall
Quality
Punctuality
Communication
Ryan was great and went the extra mile to help me out. The repair was quick and well executed. I really appreciate that he managed to fit me in even though it meant a late finish for him (the job couldn't be done on the original booked date as the required part not available so Ryan managed to fit me in on the day the part arrived even though he was fully booked).
4th March 2024
Volkswagen Transporter EGR valve replacement
Glow plugs replacement (all)
Fuel temperature sensor replacement
Overall
Quality
Punctuality
Communication
Guys seemed to know what they were doing, were happy to talk through what the issues were and worked conscientiously to complete the job.
4th March 2024
Mazda Mazda3 Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Very happy, Dean was very helpful and saved me buying a car that would have needed a lot of work doing to it.
2nd March 2024
Audi A1 Timing belt replacement
Overall
Quality
Punctuality
Communication
Very happy with the work carried out by Dean today.
Changed the timing belt on my car in the pouring rain!
1st March 2024
Land Rover Range Rover Evoque Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Very friendly, but failed to mention (until asked) that he wouldn't arrive within the allocated time slot, which meant rescheduling. He was on-time for the second appointment.
Partially identified the problem (electrical fault) but couldn't fix it.
Plans for follow-up action simply didn't happen.
ClikMechanic is a great concept, but it didn't work for me on this occasion. Maybe just unlucky with the circumstances...