FCG MOTORS , West Midlands | ClickMechanic

(120 ratings)
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22 years professional experience
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398 completed bookings
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Active since February 2023
Qualifications
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 3 Qualified
- Level 3 Automotive Refrigerant
FCG MOTORS , West Midlands | ClickMechanic
Felix Colin George F
8th March 2024
Vauxhall Crossland X MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication
They are very good and nice. The professional service is excellent. I feel satisfaction.
6th March 2024
Skoda Yeti Outdoor Spark plugs replacement
Diagnostic Inspection
Labour for HT leads
Overall
Quality
Punctuality
Communication
I broke down on Friday night and was towed to the services. Felix picked up the job first thing Sat morning and proceeded to problem solve through the weekend and into Monday. He was methodical and a great communicator. I had an arguably much smoother sounding car back up and running by Tuesday. Hero.
5th March 2024
Volkswagen Scirocco Glow plugs replacement (all)
Overall
Quality
Punctuality
Communication
Felix and the lads were great. They contacted me and let me knew they could arrive earlier if needed. The glow plugs needed changing on my vehicle, they were quick, showed me the state of the old glow plugs and got to work replacing them. Fast, friendly and definitely recommended.
4th March 2024
Vauxhall Insignia Timing belt replacement
Overall
Quality
Punctuality
Communication
Timing belt replacement. Quick and done on the drive. Informative and zero fuss. Really happy with the work
2nd March 2024
Honda FR-V Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Good inspection of vehicle.
Only issue, did not respond to WhatsApp message, the mobile number gievn did not connect.
I couldn’t speak with the mechanic to discuss his findings, which would have been helpful.
23rd February 2024
Ford Kuga Brake pads replacement - front (all)
Track rod end replacement (passenger side)
Overall
Quality
Punctuality
Communication
Very efficient and highlighted a part that eill need addressing before too long
18th February 2024
Vauxhall Mokka X Clutch replacement
Flywheel replacement
Overall
Quality
Punctuality
Communication
The work carried out is excellent. The only thing that needs improvement is to communication, i was not informed of the extra work requirements to the exhaust system. This was reported to me by email, with no photo evidence showing the work suggested in your email. This would be better if they explained what they found at the time they were on site.
16th February 2024
Volkswagen up! Diagnostic Inspection
Brake shoes replacement - rear (both)
Overall
Quality
Punctuality
Communication
I would give every aspect a 5-star rating regarding the specific job done according to the quote. The drum brake were having problem and I ordered a replacement of drum and shoes, and they did it perfectly.
Whilst replacement it was confirmed that the cylinders were leaking and need a replacement too. Mechanics has no parts available but they helped to file another quote. That was good.
And after all I hear nothing from anyone on ClickMechanic who's interested in only replacing the cylinders, and not even from the original mechanic!
Have to source another independent mechanics with repeated diagnostics fee and quote.
Mixed feelings.
Read more
12th February 2024
Hyundai i30 Interim Service
Overall
Quality
Punctuality
Communication
Collins was great. He was punctual, quite courteous and lively. He did a nice job.
12th February 2024
Vauxhall Corsa Starter motor replacement
Overall
Quality
Punctuality
Communication
Great service from Felix Colin George and the whole booking process, efficient, punctual, polite and reasonably priced and great to not get told it’s going to cost me because of XY & Z
Would highly recommend and use again in the future
We are based in Birmingham. We cover the Birmingham area and surrounding areas on a mobile basis, so we come to you at your home, work address or any address you desire.
You'll always get a warm welcome and calm, efficient car maintenance from our team of qualified mechanics - whether it is to carry out a service, maintenance or repairs on your vehicle.
We are a small team of mechanics, meaning that you deal with us the mechanics directly resulting in outstanding costumer service. We are fully insured and qualified and have a combined 20 years main dealer experience giving you peace of mind that you are in safe hands.
We are trusted mobile mechanics, that is reflected in our 5 star rating review across all platforms we trade on, not a single poor review!
Whilst we specialise in vauxhall we are not scared to work on other makes, so feel free to give us a phone call or enquire.
We have also Official Castrol Partners! Read more