U.P. Automotive Services , London | ClickMechanic

(119 ratings)
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15 years professional experience
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477 completed bookings
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Active since April 2023
Qualifications
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- RMIF Member
- IMI Member
- RAC Approved Garage Member
U.P. Automotive Services , London | ClickMechanic
Ugur P
15th October 2024
Nissan Qashqai+2 Spark plugs replacement
Vehicle Health Check
Overall
Quality
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Communication
I originally thought the mechanic was good. He promised to call me the next day to fix the problem he couldn't do there and then. I ended up paying for a job that didn't need doing and still have the problem, despite the mechanic knowing what was wrong. Totally dissatisfied.
Reply from Ugur:
Hi im very shocked at the review you have left. The booking you had made was to replace 4 spark plugs, you had mentioned in the booking that you diagnosed it as a misfire and that you requested spark plugs replacement. I carried out your spark plugs replacement however the misfire was still there which then i carried out my own diagnosis for free of charge and showed the problem to you as an ignition coil cylinder 1 needed replacing. You weren't sure with the time the next day for the work to be done therefore nobody had reached out to me.
14th October 2024
Ford Grand C-MAX Full Service
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Completely happy with the work Ugur carried out. Thanks.
Adding a little bit more to satisfy the minimum word count... :-)
12th October 2024
Ford Focus Cooling system pressure test (leak detection)
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Ugur arrived bang on time, the fault with my car was not a simple one to spot but he kept going till he found it.
1st October 2024
Vauxhall Zafira Battery replacement (vehicles without stop/start system)
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Ugur was brilliant. He not only changed the car battery but helped us find out what had caused the battery drain. Advice given was clear and easily understood.
Highly recommend Ugur and would ask for him again. Thankyou
25th September 2024
Mercedes-Benz CL-Class Battery replacement (vehicles without stop/start system)
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Amazing 👏 congratulations work was carried out very well both my cars back on the road thank you mate 👍
2nd September 2024
Mitsubishi Mirage Wing mirror glass replacement - driver side
Wing mirror glass replacement (electric) - driver side
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Absolutely happy with the mechanic who fixed my wingmirror. He was prompt ,polite and knowledgeable.
Excellent service.
11th August 2024
Renault Captur Full Service
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Ugur is great
He serviced my car last year and I was happy that he was available to service it again this year
He was on time. Professional van. Nice person. Excellent communication skills
3rd July 2024
Ford Transit Coolant expansion tank replacement
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Communication
Brilliant job, quick efficient service replacing an expansion tank on my Ford Transit. Great job.
29th April 2024
Vauxhall Astra Suspension strut top mounting replacement - front (passenger side)
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My mechanic was great. He was on time and got to work straight away. After he explained what had happened to the car, which was useful to know, I couldn't be happier with the work he carried out. I would be happy for him to do further work on the car if it's needed.
4th January 2024
BMW 3 Series Rocker cover gasket replacement
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Quality
Punctuality
Communication
I'm very pleased with the work completed. Ugur is friendly and knew well of the work/issue on the car.
Work on all models of vehicles have all the appropriate tools and diagnostics for them all.