Fantastic mechanic
Genuine work and honest person!!!

My land rover discovery had a broken coil spring.

It was a tricky one as part was not easily available.
However with a little bit of patience they were able to do a flawless job

Good efficient service, thanks. Friendly, turned up bang on time. Replaced front brake pads and discs.

Arrived on time, was friendly and explained everything well. Fixed my car and returned it the same day. I would use Jakob again.

Good communication and excellent service. Would recommend and will return

Everything all good. Communication excellent. Very happy. Seemed well knowledgable.

Jacob was there on time and very helpful. Easy to arrange and pay for. Jacob clearly knew what he was doing and was very polite.

Very professional and courteous. Carried out the MOT with no fuss. Will happily use again for future work.

Stink attitude abrupt and rude

He arrived on time to collect car but had an attitude when I said I wasn’t interested in his suggestion extra costs would definitely be needed. He didn’t state what the cost was but then mentioned a flywheel replacement was refused by me on the resolution centre message site. At that point he hadn’t even checked my car or even started the work - it was his assumption

He agreed to return vehicle the following day at 3pm after collecting the car 2pm on Friday . However, 1 hour before he was to return the vehicle he rang to say he couldn’t find wheel lock and needed this otherwise couldn’t do the job!. So how could he have know a flywheel wouldn’t be definitely needed to be replaced?

He agreed to return the car a 8pm and at around 7pm sent a text stating that no flywheel was needed yet he made such a pint about me refusing extra parts when he didn’t even know it was needed at the time he sent the message on Friday and 24 hours later he was wrong

He checked my car couldnt find wheel lock but created a mess in the car by removing everything from the glove box leaving it on the floor and car seat.

When I raised this he had the audacity to tell me via text, I was being ridiculous because my car was already messy anyway! My car might need vacuum and polish but it doesn’t give him the damn right to call me ridiculous or make more of a mess and think doing so is justified as my car was already messy

I told him the seatbelt alarm was no longer working- he again using text told me it had nothing to do with him but I know the seatbelt alarm was working the last time I drove car. I suggested that maybe a wire was loose or sensor? .., he started talking about the airbag. I don’t know what the airbag has to do with the seatbelt and Ididn’t bother to wait for him to explain

When he arrived at 8.30 and not 8pm he apologised for his attitude the day before about the parts.., but then once again chose to be rude today when I raised these points with him

This behaviour is totally unacceptable to me I don’t expect to be spoken to like this and pay for it as well

He even apologised and asked I visit his garage to refit wheel lock on Tuesday

This dude is rude and aggressive and very defensive I will never use JK Auto and will never recommend him to anyone!

I will let my Insta, Facebook and TIKTOK followers know about this dude - disgrace how can I trust the job he did was done correctly and is safe?

If I could give this person - 0 I would Read more

jakob was great very helpful and polite don’t see that very often we will certainly be using click merchanic again .

Everything ok.very helpful and work carried out as stated.mechanic very knowledgeable