Sms , Berkshire | ClickMechanic

(1196 ratings)
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20 years professional experience
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4409 completed bookings
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Active since November 2015
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- Other Qualification
- ATA Level 3 Accredited
- Other Accreditation
Sms , Berkshire | ClickMechanic
Jon G
14th June 2020
Lexus IS 300h Full Service
Overall
Quality
Punctuality
Communication
Very friendly service - efficient, easy to organise and just what I needed.
11th June 2020
Mercedes-Benz C-Class Full Service
Overall
Quality
Punctuality
Communication
I did not meet the mechanic personally myself because my car was taken to the garage by their driver (perhaps he was mechanic as well). The work was explained to me by email and over the phone, and all other relevant quotations for the car service were explained to me clearly. The cost was agreed before the work was carried out. I met three of their drivers/mechanic personally and spoke to the owner Jon over the phone. All of them were very friendly and professionally presented to me. They are knowledgeable for the work they did to my vehicle. Overall I am happy with all of them and am satisfied with the work done to my car. Well done Gentlemen. Read more
10th June 2020
Ford Fiesta Catalytic converter replacement
Overall
Quality
Punctuality
Communication
Jon and his team were absolutely spot on , he opened up a good line of communication with me and continued to communicate in a friendly manner letting me know what was going on . I will fully admit I was dubious about using an online service to get work done but I wont hesitate to reccomend doing so to others . I have had my fingers burnt by other reputable garages . Hidden costs and delays .
I got a text telling me a timeslot when the car was being picked up.. that happened
A Price it was going to cost ...that happened without extra costs .
And the invoice confirming as such and the car returned in more than reasonable time , none of this "Nah sorry mate we got the wrong bit in" , or "we couldn't fit it in today maybe next Thursday " or the one I had last week from a reputed specialist who I booked in with after having the car overnight " Our technician had a look and doesn't feel confident fixing it "
I'm really pleased with the services all round on this .
..
Well worth the effort of putting a decent review up .
Being from the service industry myself the longer the review the more likely it's going to be scathing , not in this case though , it's all good in this hood
Nice one , I will return .
Cheers
Mark
Read more
9th June 2020
Audi A6 Avant Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Yes Very happy. Have used and recommended before. John did a service and MOT along with brake pads today. Very polite driver who collected and return our car. So easy and can't imagine using another garage after using this service.
9th June 2020
Suzuki S-Cross MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Jon was excellent. Very helpful. All work completed as requested. I will use again.
8th June 2020
Ford Focus MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication
Very happy with the work done, kept me up to date with what was needed to be done, perfect experience.
6th June 2020
Citroen C1 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Good communication & all work done quickly and car collected and returned which is very useful especially during current circumstances
5th June 2020
Hyundai i30 Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Excellent service, great rates, very happy with the work that was carried out I would highly recommend
5th June 2020
Fiat 500 Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Very easy service to use. I received a text from the mechanic with expected time of car collection (and the collection was within the time frame stated). I had a phone call to give me an update and let me know the work that was required and check that I was happy to proceed. Would definitely use this service again.
4th June 2020
Mercedes-Benz A-Class Full Service
Tyre fitting
Overall
Quality
Punctuality
Communication
Yes I am happy with the work, speed and price! Would have preferred the pick up to have been between the hours of 8-10 as stated, but I was informed the night before so no problems in the end
EV and Hybrid vehicle service centre. Read more