Auto Check Point Ltd , Lancashire | ClickMechanic

Book Auto Check Point Ltd

(39 ratings)

  • 7 years professional experience

  • 131 completed bookings

  • Active since February 2024

Auto Check Point Ltd , Lancashire | ClickMechanic

A M
We have been in the Motor Repair Trade for many years. we carry out the following works:
- Manual & Computer Diagnostics
- Brakes
- Interim/ Full Service
- Suspension
- Engine Diagnostics and Repair
- Clutch Replacements
- Gearbox Service
- Welding
Elaine
14th February 2025
Nissan Qashqai MOT with collection & delivery
Major Service
Overall
Quality
Punctuality
Communication

The car was collected, had an MOT and full service and was returned in less than 5 hours. Excellent service.

Dax
13th February 2025
Audi S3 Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Picked up car and it was a late booking, so good for that, brake disc and pads were changed, again seems great! However as the driver was leaving he said " oh by the way, your rear caliper is ripped, wasn't us, probably seize up in 3 months, bye!". Caliper would have been a 5 minute job while doing the discs, but no contact and now I'll have to pay for it all removing again. And I'm sure my car hadn't seized up in the previous 3 months or when kwik fit were under it 2 months previous to fit new tyres...nothing on the health check. Dodgy, bad customer service because of this and definitely will not use again.

Reply from Auto Check Point Ltd:

Hi Dax,
Thank you for your Feedback.
The reason it was not mentioned to you before the job finished is because the Caliper Boot was ripped but your Caliper is not seized at the moment, we did try to source the Caliper from our supplier to get a price on it but being it a S3 it was not in stock hence why we only mentioned it when delivering the car. Ofcourse if the part was available we would have replaced it and discussed with you. We spoke to the Driver too, as it was late the drop off seemed rushed and he really did not mean that "Your Caliper will seize in 3 months and bye". As the Pads & Discs are brand new you can still change the caliper.
We will be more than happy to quote you for the parts. We did try to ring earlier on but no response.
We apologise once again for any misunderstanding.

Thanks
ACP Team
Read more

Calvin
1st February 2025
Jaguar XF Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication

Guy arrived to pick my car up for new discs and pads within the timescale given. He was polite and friendly.
Was asked when I required car back. Said anytime today. Brought car back a few hours after collecting with shiny new discs and pads. Been out on test drive and brakes back to being good. Will defo use this service again & very reasonable on prices as well

Ian
29th January 2025
Volvo XC60 Major Service
Overall
Quality
Punctuality
Communication

Car collected on time and returned promptly. Polite. Good communication via text and phone calls. Not driven car since service but all seems good.

Jessica
12th December 2024
Skoda Fabia Major Service
MOT with collection & delivery
Wishbone & Exhaust Sleeve Replacement
Overall
Quality
Punctuality
Communication

I decided to use click mechanic as I thought it would be the easiest way to get my car serviced and MOT'd whilst working full time. They took the car away for the service, which i was under the impression that they would do it on my drive. No communication from them, had to chase constantly to get updates. Only way to contact them was to message through click mechanic - no phone number available. Despite the fact that my car was an hour away, they constantly reassured me that it would be returned by 5pm. They messaged at 4:30pm to say that my car had failed its MOT (clearly was never going to be returned by 5pm, even if it had passed). Then told they would instantly quote me for the repairs so I could decide whether I wanted to get the repairs done with them (not as I had much choice as my car was an hour away and I had no way of getting it back). Took them an hour to send me the quote, by which time it was far too late to contact any other garage or arrange recovery for my car. Next day getting the repairs done, no communication again, had to send multiple messages to get a response as to what was happening with my car. Overall, a really stressful experience, will not be using this service again. Read more

Reply from Auto Check Point Ltd:

Thank you for your Feedback!
We will take the feedback of course onboard, however few points we would like to mention:
1. The Garage is 35 mins away from the address you advised whilst booking.
2. We did offer to return your car after it being failed, but it would have needed to be collected again as you had a free re-test with us.
3. Today when the car was being dropped off, we tried calling you but no answer.

We do want to apologize for this experience you had, we will try to improve the service.

Thank you

Chris
26th November 2024
Vauxhall Insignia Major Service
Flexi pipe replacement
Exhaust Pipe Replacement
Overall
Quality
Punctuality
Communication

Good set of lads. They know their stuff and easy to talk to. Communication is brilliant with regular updates and video evidence of any faults found. Honest, knowledgeable lads who I'll definitely use again in future

Paul
21st November 2024
Jaguar E-PACE Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

Car was collected on time - service & MOT done and car returned 4 hours alter

Harry
16th November 2024
Suzuki Jimny Interim Service
MOT with collection & delivery
Washer fluid system flush
Overall
Quality
Punctuality
Communication

Car was collected on time and returned with all done as required.
No problems and we were pleased with the service.
Many thanks.

Shauna
15th November 2024
Toyota Auris Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication

They were terrific. Additional work was required above what I had booked in for. They took the time to explain everything and offered alternatives where possible. Would definitely use again

Connor
14th November 2024
Volkswagen Jetta Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Very friendly, very quick and was fantastic with their communication. Recommended massively to everyone.

Thankyou