Auto Check Point Ltd , Lancashire | ClickMechanic
(35 ratings)
-
7 years professional experience
-
118 completed bookings
-
Active since February 2024
Auto Check Point Ltd , Lancashire | ClickMechanic
A M
12th December 2024
Skoda Fabia Major Service
MOT with collection & delivery
Wishbone & Exhaust Sleeve Replacement
Overall
Quality
Punctuality
Communication
I decided to use click mechanic as I thought it would be the easiest way to get my car serviced and MOT'd whilst working full time. They took the car away for the service, which i was under the impression that they would do it on my drive. No communication from them, had to chase constantly to get updates. Only way to contact them was to message through click mechanic - no phone number available. Despite the fact that my car was an hour away, they constantly reassured me that it would be returned by 5pm. They messaged at 4:30pm to say that my car had failed its MOT (clearly was never going to be returned by 5pm, even if it had passed). Then told they would instantly quote me for the repairs so I could decide whether I wanted to get the repairs done with them (not as I had much choice as my car was an hour away and I had no way of getting it back). Took them an hour to send me the quote, by which time it was far too late to contact any other garage or arrange recovery for my car. Next day getting the repairs done, no communication again, had to send multiple messages to get a response as to what was happening with my car. Overall, a really stressful experience, will not be using this service again. Read more
Reply from Auto Check Point Ltd:
Thank you for your Feedback!
We will take the feedback of course onboard, however few points we would like to mention:
1. The Garage is 35 mins away from the address you advised whilst booking.
2. We did offer to return your car after it being failed, but it would have needed to be collected again as you had a free re-test with us.
3. Today when the car was being dropped off, we tried calling you but no answer.
We do want to apologize for this experience you had, we will try to improve the service.
Thank you
26th November 2024
Vauxhall Insignia Major Service
Flexi pipe replacement
Exhaust Pipe Replacement
Overall
Quality
Punctuality
Communication
Good set of lads. They know their stuff and easy to talk to. Communication is brilliant with regular updates and video evidence of any faults found. Honest, knowledgeable lads who I'll definitely use again in future
21st November 2024
Jaguar E-PACE Major Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Car was collected on time - service & MOT done and car returned 4 hours alter
16th November 2024
Suzuki Jimny Interim Service
MOT with collection & delivery
Washer fluid system flush
Overall
Quality
Punctuality
Communication
Car was collected on time and returned with all done as required.
No problems and we were pleased with the service.
Many thanks.
15th November 2024
Toyota Auris Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
They were terrific. Additional work was required above what I had booked in for. They took the time to explain everything and offered alternatives where possible. Would definitely use again
14th November 2024
Volkswagen Jetta Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Very friendly, very quick and was fantastic with their communication. Recommended massively to everyone.
Thankyou
7th November 2024
BMW 2 Series Brake pads replacement - front (all)
Brake pads replacement - rear (all)
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Friendly car pick up and return all work carried out no nasty surprises in bill exactly as quoted will be using click mechanic again!
28th October 2024
Mercedes-Benz B-Class Full Service
MOT with collection & delivery
Brake discs and pads replacement - front (both)
Overall
Quality
Punctuality
Communication
Yes, Abdul was amazing. He was friendly and seems to be very knowledgeable. He was able to answers our questions and advice us on some points
7th October 2024
Cupra Leon NF MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Very happy with the work carried out by Auto Check Point. From collection to drop off, everything was exactly as advertised
6th October 2024
BMW 2 Series Brake pads replacement - rear (all)
Interim service
Overall
Quality
Punctuality
Communication
Perfect service. Competitively priced. I booked for brake pads to be changed and when they arrived, asked whether I could add in an interim service too. It was no problem, very accommodating. The car was collected and delivered back within 3 hours. A really positive experience. Thank you! 🌟
- Manual & Computer Diagnostics
- Brakes
- Interim/ Full Service
- Suspension
- Engine Diagnostics and Repair
- Clutch Replacements
- Gearbox Service
- Welding