The DPF & EGR Doc Ltd , South Yorkshire | ClickMechanic

(204 ratings)
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10 years professional experience
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599 completed bookings
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Active since September 2014
Qualifications
- NVQ Level 2 Qualified
The DPF & EGR Doc Ltd , South Yorkshire | ClickMechanic
Brett W
16th May 2022
Porsche Boxster S Brake discs and pads replacement - front (both)
Vehicle Health Check
Brake pads replacement - rear (all)
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Excellent service with first class Mechanics, who explained all steps of the works and advised on Likely future issues.
A first class service and highly recommended
13th May 2022
Citroen C1 Clutch replacement
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Came to get car and dropped it off for free. Completed booking. Brilliant service.
Would use again
24th April 2022
Fiat 500 Diagnostics
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I received amazing service and support from DPF & EGR. They communicated well and kept me informed of the progress. I would highly recommend them and would happily go there again.
24th March 2022
Ford Fiesta Clutch replacement
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Famliy run business, with friendly mechanics who did a great job.
Mechanic was knowledgeable and very helpful with regards to the queries I had.
23rd February 2022
Ford Focus Wing mirror replacement (unpainted / electric) - driver side
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Great service from start to finish ..Very efficient and done a great job..thanks very much will definitely use again.
19th February 2022
Vauxhall Meriva Diagnostic Inspection
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Having been let down by a previous click mechanic garage I was slightly worried about using CM again. I had absolutely no reason to worry tho... the experience with this new garage has been fantastic. So much so I would consider switching from our regular garage. Communication, advice, work was all excellent and I have no complaints at all. I would highly recommend this garage and feel I have found somewhere that can be trusted.
16th February 2022
Fiat Sedici Clutch replacement
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The dpf and egr doc did a fantastic job with the wife’s car failed clutch, they picked the car up kept me informed the whole way highly rated.
4th February 2022
Renault Megane Diagnostic Inspection
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He was a bit rude to be honest, there wasn't any work carried out due to morals of the mechanic, as I was paying for a service, still wasn't done. I think it was disgraceful that I was charged for nothing.
Reply from Brett:
Mr Mason
Your booking was a diagnostics inspection you have modified your vehicle with seats that are not compatible with your car I explained this to you when I visited and tried to clear the codes for you. You asked me to disable the airbag system which I refused as this creates a safety issue. You rang me on the 3/2/22 and asked me if I would return and change the wiring and I explained to you that it would be modifying a vehicle beyond factory specifications which would invalidate my insurance I also explained to you that this is why the Renault specialist who fitted the seats would not do the wiring either.
I appreciate that you may feel that you have been charged for something that you feel you have been charged incorrectly, but I have attended your premises and explained the problem which is a diagnostics inspection what you booked unfortunately my insurance is far more important these stipulations are put in place to protect us all if you was to have an accident and your seat airbags was not to deploy and you and your passenger was to get injured you would be making a claim against me and my insurance for poor workmanship but my insurance wouldn’t payout because they stipulate against certain things one of them is modifying a vehicle beyond manufactures specifications this would then mean you would have to claim against me personally and I would never get insured again so unfortunately I will not modify your wiring in your car so you can have seats that was not specified for the vehicle when built
Also we expect to get paid when ever we attend any job just like you expect to get paid when you turn up for work I hope this clears the matter up for you
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27th January 2022
SEAT Ateca Brake pads replacement - front (all)
Brake pads replacement - rear (all)
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Outstanding service I would highly recommend very professional and will definitely use again.
21st January 2022
Peugeot 308 Standard Pre-purchase Inspection
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He examined my potential new car and feed his findings back to me. Told me what the issues were. He was very helpful.
We work on all forms of vehicles from cars, trucks, buses to plant machinery in relation to emissions issues