Georgina Service Station , Bedfordshire | ClickMechanic
(82 ratings)
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14 years professional experience
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316 completed bookings
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Active since November 2018
Qualifications
- ATA Level 3 Accredited
Georgina Service Station , Bedfordshire | ClickMechanic
Georgina S
18th January 2020
Hyundai i20 Starter motor replacement
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Great customer service, excellent communication throughout. Have recommended to a friend already. I’ll be using ClickMechanic again. 10/10
12th January 2020
Volkswagen Golf Brake pads replacement - front (all)
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Very happy with mechanic, brake pad replacement carried out no problems
11th January 2020
Peugeot 3008 Crossover Alternator belt replacement
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Quick and efficient, I was very happy with his work. That’s all I have to say"....lll.lll.ll
8th January 2020
Vauxhall Corsa Starter motor replacement
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Yes he was friendly kept me updated with everything job done correctly thank you
6th January 2020
Peugeot 307 Driveshaft oil seal replacement
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I am happy he arrived as scheduled, seemed to know what to do and completed in a reasonable time.
Luckily I noticed the small wheel nut covers were left on the driveway which I pushed on after he left.
Just a very small oversight and an observation for his future reference, not a complaint.
6th January 2020
Vauxhall Zafira Battery replacement (vehicles without stop/start system)
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Was booked in for 11am-1pm. They rang at 9am to come earlier. Cannot fault the mechanic. Fantastic service everytime. Thank you
2nd January 2020
Jeep Grand Cherokee Brake pads replacement - front (all)
Brake pads replacement - rear (all)
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The job was completed on time and everything worked as you would expect. Easy transaction and great service
24th December 2019
Vauxhall Corsa Heater blower motor replacement
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Great service, couldn't ask for more reliable, knowledgeable and friendly
22nd December 2019
Renault Clio Fan belt replacement
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Total lack of customer service:
initial appointment was missed 'because of circumstances beyond [their] control'. Eventually the mechanic came and was friendly enough but kept arriving with the incorrect equipment and wrong parts, which increased the number of visits and therefore also the original repair estimate cost by £100 (from £80 to £180). The mechanic will blame this on me; but I am not a mechanic and they knew the car make/model, so should either have already known what to expect or contacted me before visiting to discuss the symptoms.
Reply from Georgina:
Hi Sir apologies again as mentioned the technicians pregnant partner was rushed to hospital unfortunately this was out of our control.
Also you booked a fan belt which is what we came with but on arrival we found the vehicles secondary belt was also missing hence the cost went up £40 and the was really no extra charge for us to revisit the 1st of a 50 mile round journey,
Our 2nd Journey both belts were fitted but of course we unfortunately are unable to tell you why both belts were shredded till the vehicle is running so we diagnosed and inspected this (at no charge) and informed you that you had a seized component which again rather then replacing the complete unit stripped it found where the fault lay went to the scrap yard (another free journey) to keep costs down and charged for the labour £60 after 3 journeys!!
We never arrived with any wrong equipment although we see that we have some positive feedback regarding our friendly technician, please think about the amount of time and fuel I understand this side of Xmas no one want to spend more but unfortunately we can’t just tell you the fault of a vehicle without physically being there to assess it even if we knows the make and model which is wholly irrelevant.
Thank you for your kind appreciation for the amount we went out of our way to get you going, merry Xmas and god bless you
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21st December 2019
Audi A1 Brake pads replacement - front (all)
Brake pads replacement - rear (all)
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Quality
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Communication
Arrived on time and the job was carried out promptly.
Could recommend this service.