Jonathan Mcloughlin Autocare T/A NOTHERN MOTORS | ClickMechanic

(1064 ratings)
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14 years professional experience
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2302 completed bookings
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Active since December 2018
Qualifications
- NVQ Level 3 Qualified
- Other Qualification
Jonathan Mcloughlin Autocare T/A NOTHERN MOTORS | ClickMechanic
Jonathan M
22nd January 2019
Mazda Mazda6 Timing belt/chain replacement
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jonathan arrived a bit later than expected but no real issue with that, we all drive so know the issues
the work was done and arrived back at the appointed time
easy to speak to and courteous
21st January 2019
Ford Focus Fitting
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I cannot fault Jonathan for his standard of work or commitment to getting the job done. However the booking was scheduled for 13.00 to 15.00 on Friday but wasn't collected until 21.30 Friday night. I had to message to find out when or if he was coming. Once collected I again had to send a text on Sunday as I had heard nothing since my car was collected. A simple text or call to keep me in the loop would be better customer service, as I appreciate that his line of work is time consuming. Also would have allowed me to continue with other things I needed to do rather than waiting on the unknown.
Reply from Jonathan:
Hi David,
I’m glad to hear your happy with your vehicle repair, bigger jobs that require pick up/drop off can be more time consuming, Fridays collection as discussed via telephone was to be an all day collection with however a time slot on the system has to be made, your vehicle was returned on Sunday as agreed.
Thanks
Jonathan
19th January 2019
Renault Clio Diagnostic Inspection
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Reliable as usual. The problem was fixed on site and I would recommend them to others.
18th January 2019
Vauxhall Movano Battery replacement (vehicles without start/stop system)
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I was'nt present when the work was carried out.
However Jonathan kept my partner informed of any issues whilst completing the job.
Highly recommend this guy.
Best regards.
Dave.
18th January 2019
Audi A4 Cabriolet Electric window winder mechanism replacement - front (driver side)
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Jonathan is a good mechanic and obviously knew his stuff. However he was booked for 10am to 11am and didn't arrive until 2.30pm after me calling him twice. He told me his previous job took much longer than anticipated. The job he did was good and all works fine but in his rush to complete it the door card was fitted in the wrong position with a big gap at the top by the window which I will have to attend to.
Reply from Jonathan:
Hi Neil,
Thanks for your feedback, sorry to hear this the door card can only be fitted in one position to line with the bolts, there is no adjustment available for the door card. If you call me I can arrange to look at this for you if you’d like?
Thank you
Jonathan
18th January 2019
Nissan Juke Full Service
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Work carried out OK but did not turn up for original appointment as he realised only after I had rung him that he was too far away to complete it in time that day.
Re-booked and rang to say that he was on his way but again I rang him after an hour and he said he hadn't realised how far away he was.
When he did arrive he was very good, friendly and knowledgable.
17th January 2019
Chrysler Crossfire Standard Pre-purchase Inspection
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Mechanic did an amazing job checking the car I wanted to buy, really lovely guys and grateful for their effort.
Sadly they were 90minutes late which caused me a lot of hasstle.
16th January 2019
Dacia Duster Timing belt and Water pump replacement
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Johnathan
What a star was a busy man on the day but collected, completed, and returned my car as he said he would very pleased and impressed with the service would definately use his services again. Would give him five stars for total service if it was an option.
15th January 2019
Ford Transit Custom Thermostat replacement
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Jonathan was very polite and good at his job I am very happy with Jonathan and his work thank j tony
15th January 2019
Volkswagen Polo Starter motor replacement
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Jonathan was somewhat delayed, but to his credit he still turned up to complete my repair despite already having had a long day...more than happy with the work carried out....
With over 10 years of experience in the motor trade, we listen to our customers and work with them to address their needs through innovative solutions and technology available within the motor trade industry.Our diagnostic equipment is all main dealer specification Pacific for your vehicle meaning we can get to the bottom of any issue you may be having quickly fast and efficiently
Our highly qualified and specialised staff provide around the clock service so you can rest assured we will get the job done and done right!.