Westbourne Motors , West Sussex | ClickMechanic

(293 ratings)
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53 years professional experience
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914 completed bookings
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Active since March 2020
Qualifications
- NVQ Level 1 Qualified
- NVQ Level 2 Qualified
- NVQ Level 3 Qualified
- City & Guilds Level 1 Qualified
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
- ATA Level 2 Accredited
- ATA Level 3 Accredited
- ATA Level 4 Accredited
Westbourne Motors , West Sussex | ClickMechanic
Westbourne M
25th May 2023
Nissan Qashqai Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Very polite mechanic. Got on with the job and informed me when all done. Very pleased with work
Reply from Westbourne:
Hi Steve, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service and your feedback is greatly appreciated. Kind Regards, Chloe - Westbourne Motors
15th May 2023
Volkswagen Polo Brake drums replacement - rear (both)
Overall
Quality
Punctuality
Communication
Adam was brilliant! On time, polite and a genuinely nice bloke. Adam made the effort to make sure that I was well aware of everything he was doing. Too job. Thanks Adam
Reply from Westbourne:
Hi Claire, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service and your feedback is greatly appreciated. Kind Regards, Chloe - Westbourne Motors
27th April 2023
Volkswagen Polo Brake drums & shoes replacement - rear (both)
Rear Wheel Cylinders (leaking)
Overall
Quality
Punctuality
Communication
Mechanic got the job done fitted the parts all good new what he was doing I am not feeling in any more experiences forms
Reply from Westbourne:
Hi Sarah, thank you ever so much for your review. I appreciate the experience for you on this occasion may not have been as smooth as we'd like it to be following the identification of the leaking wheel cylinders when we visited to replace your brake shoes and drums. We always aim to complete the repairs first time, on time. The time you have taken to provide us feedback is greatly appreciated. Kind Regards, Chloe - Westbourne Motors
25th April 2023
Audi TT Roadster Alternator replacement
Overall
Quality
Punctuality
Communication
Great service and highly skilled mechanic. Thoroughly checked my car over before starting work. Replaced the broken alternator in good time and left me with a car which is working like new!
Reply from Westbourne:
Hi Steven, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service and your feedback is greatly appreciated. Kind Regards, Chloe - Westbourne Motors
24th April 2023
Honda CR-V Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Could not fault him very professional 10 out of 10, will definitely be using your services again. Cheers
Reply from Westbourne:
Hi Bob, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service and your feedback is greatly appreciated. We look forward to seeing you again in the future. Kind Regards, Chloe - Westbourne Motors
21st April 2023
Volkswagen Touran Coil spring (road spring) replacement - front (both)
Overall
Quality
Punctuality
Communication
I did Find out today that there is a knocking sound coming out from drivers side. Sounds like antiroll bar been not tightened up properly and I don’t know now what to do. Can I have someone to help me with that please.
Reply from Westbourne:
Hi Kamil, thank you ever so much for taking the time to leave us a review and for your flexibility in allowing us to attend to resolve the knocking sound the following day. We're so pleased to hear that you were satisfied with our service overall and your feedback is greatly appreciated. Kind Regards, Chloe - Westbourne Motors
18th April 2023
Nissan Micra Vehicle Health Check
Battery replacement (vehicles without stop/start system)
Check Charging system
Overall
Quality
Punctuality
Communication
Chris was very knowledgable, friendly and helpful. I'm happy with the work carried out.
Reply from Westbourne:
Hi Tracey, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service and your feedback is greatly appreciated. I will ensure I pass this on to Chris. Kind Regards, Chloe - Westbourne Motors
16th April 2023
Ford Focus Starter motor replacement
Overall
Quality
Punctuality
Communication
Really anni can't remember my mechanics name.
He was brilliant, kept in touch and kept me updated regarding his arrival time.
He was very quick at fixing the problem
Reply from Westbourne:
Hi Lee, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service and your feedback is greatly appreciated. Kind Regards, Chloe - Westbourne Motors
14th April 2023
Nissan X-Trail Starter motor replacement
Overall
Quality
Punctuality
Communication
Mechanic was knowledgeable and got the job done quickly. Very happy with the work done.
Reply from Westbourne:
Hi Anthony, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service and your feedback is greatly appreciated. Kind Regards, Chloe - Westbourne Motors
11th April 2023
Peugeot 206 Recovery Charge to Basingstoke Base for repair
Diagnosis and MAF Sensor Replacement
Overall
Quality
Punctuality
Communication
Overall, a very satisfactory service. Having previously had the fault on my car diagnosed by a 3rd party I provided the details to the ClickMechanic team who started to replace the defective component. However, noting a significant amount of emergent work they were quick to notify me of potential causes and additional works required to rectify the fault. Without prompt the mechanic conduct further diagnosis which revealed another point of failure, upon further investigation it was identified that another component required replacement which when changed resolved the underlying issue. The engine now runs correctly with all works completely promptly and within the agreed rough order of cost. The mechanic (Karl) was stellar throughout and provided an excellent level of service and professionalism. Read more
Reply from Westbourne:
Hi Adam, thank you ever so much for taking the time to leave us a review. We're so pleased to hear that you were satisfied with our service and your feedback is greatly appreciated. I will ensure this is passed on to Carl. Kind Regards, Chloe - Westbourne Motors
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