Whites Autocentre LTD , Devon | ClickMechanic

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(109 ratings)

  • 25 years professional experience

  • 511 completed bookings

  • Active since June 2020

Qualifications

  • City & Guilds Level 3 Qualified

Whites Autocentre LTD , Devon | ClickMechanic

J K
Whites Autocentre was started by Mr Bill White who started the company in 1975. We are a local Car garage based in Plymouth. On Bills retirement in October 2010 the business was purchased by Mr John Kiely, the current owner of Whites Autocentre.

When you handover your vehicle for servicing and repair work to be undertaken, it’s always reassuring that you are aware the technician who will be carrying out the work is skilled, trained and above all, fully qualified and experienced. We offer MOTs at our local garage in Plymouth. We also carry out Car Servicing and Car body repair.
Mary
14th September 2024
Nissan Qashqai Clutch replacement
Overall
Quality
Punctuality
Communication

The job was given to a garage not an individual mobile mechanic. When I posted the job on ClickMechanic I'd assumed a mobile mechanic would come to my house and carry out the repair on the day.
I was very pleased to have my job accepted for the following day but it turned out the garage was 15 miles away and I had to arrange for a recovery service to take my car to them because it was not driveable.
Unfortunately the completing day and time slipped several times and I went from expecting the car to be repaired at my home on the day to collecting it from the garage 2 days later to actually picking it up 4 days later.

Having said that the garage appears to have done a good job and the car is running nicely so as along as that doesn't change I would use ClickMechanic and Plymouth Autocentre again.
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Reply from Whites Autocentre LTD:

Mary thank you for your review. Your comments have been noted with regards to Punctuality. John, Owner.

Michael
3rd September 2024
Ford Focus Diagnostic Inspection
Recovery
Overall
Quality
Punctuality
Communication

The work that was carried out in the car was absolutely perfect, but I was very disappointed with how long it took. I paid for priority service through click mechanic and they didn’t come into the right at the end of the day to pick the car up and then it took over a week For the work to be done most of the days just waiting for part didn’t get much communication. A few messages on click mechanic asking for an update. Didn’t get a reply. Had to ring the company myself to get answers. I think it’s because the communication between the company and the click mechanic is very poor , I wouldn’t ever use it ever again I would go directly to the garage myself.

Reply from Whites Autocentre LTD:

Thank you very much for your constructive feedback - John, Whites Autocentre. Please note - the repair we carried out today carries a 12 months warranty- John.

Karen
22nd August 2024
Ford Focus Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication

Fantastic job! Thankyou so much guys and girls , very friendly, great value and easy to find.

Reply from Whites Autocentre LTD:

Thank you so much for your review Karen. John

Rachael
21st August 2024
Citroen DS3 Cabrio MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication

MOT and service carried out without a hitch.
Small mix up where they attempted to arrange to pick the car up a week early but easily resolved within a few minutes!

Reply from Whites Autocentre LTD:

Thank you Rachael, your comments are much appreciated. John

Sibongile
7th August 2024
Land Rover Range Rover Evoque Suspension strut top mounting replacement - front (driver side)
Replace drivers coil spring
Overall
Quality
Punctuality
Communication

They went exceindly beyond my expectaction. I received a timely and very efficient service.

Reply from Whites Autocentre LTD:

Thank you for your review - Drive safely and keep up the good work looking after those patients!!!

Daniel
1st August 2024
Vauxhall Zafira Brake caliper replacement - rear (driver side)
Recovery
Overall
Quality
Punctuality
Communication

Read in full if you’re a customer looking for a place to get work done.

This garage clearly do a full full check and are super thorough with inspection. They found more issues which the AA recovery team did not. Personally if it was me again WOULD NOT USE click mechanic ever again to find a place. Get quotes direct with garages. My price started at £284 and ended up close to £800. Which is some increase. Looking at receipts it would appear cheaper if I DID not use third party and went direct to the garage. Parts direct with the garage seem cheaper than using click mechanic. Don’t be fooled like I was.


Saying the above is not directed at the garage as they done all that was asked and in a timely manner. This feedback is solo aimed for click mechanic. Call this garage direct for quote before going through this chick mechanic website.

Staff always called and kept me updated before doing extra work which was good.
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Reply from Whites Autocentre LTD:

Thank you for the feedback. Very much appreciated. John

Keith
6th July 2024
Ford Fusion Car Leaking Outside Inspection
Radiator cooling fan replacement
Radiator replacement
Recovery
Overall
Quality
Punctuality
Communication

I think they they are very friendly team of people who are happy to help.. I thought the work was very high standard, and very quick but with great standards.

Reply from Whites Autocentre LTD:

Thanks for the review Keith much appreciated- John

Chris
26th June 2024
Audi A3 Timing belt replacement plus Water pump / anti freeze
Overall
Quality
Punctuality
Communication

Great communication and service from start to finish.John kept me up to date through the whole process.Would definitely recommend and use again

Reply from Whites Autocentre LTD:

Thank you Chris very much appreciated- John

Dawn
24th June 2024
Honda Jazz Clutch replacement
Overall
Quality
Punctuality
Communication

This is the third time I have had work done and I have always been Very happy with the work carried out and the overall service .

Teresa
22nd June 2024
Vauxhall Meriva Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication

Yes we are very happy with the work that was carried out.
He was helpful and friendly

Reply from Whites Autocentre LTD:

Thank you teresa, john