Andre Fix , West Midlands | ClickMechanic

(280 ratings)
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8 years professional experience
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1048 completed bookings
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Active since February 2023
Andre Fix , West Midlands | ClickMechanic
Andrei B
24th January 2024
Vauxhall Insignia Grand Sport Engine Warning Light Inspection
Overall
Quality
Punctuality
Communication
I thought that Andrei was excellent and I would highly recommend him. Andrei identified the problem with my car and went ahead and fixed it then and there. I was expecting for him to diagnose it and then we would have to arrange another time to get the fix done. The fact Andrei just went ahead and sorted it was brilliant and a big relief. To visit the website on Friday and get Andrei out and my car sorted by Monday night was excellent. Will definitely being using Click Mechanic again if required.
20th January 2024
Peugeot 3008 Crossover Diagnostic Inspection
Replaced the nox sensor, replaced the exhaust, because nox sensor won’t come off. Cut the exhaust with angle grinder because customer supplied only half of the exhaust. Coded the nox sensor
Overall
Quality
Punctuality
Communication
Andrei managed to diagnose the problem with my Peugeot 3008 and helped me order the part required. Unfortunately on his second visit the NOX sensor was siezed in the exhaust. A third visit was required once I had purchased the new exhaust. On his third visit he fitted the exhaust, the NOX sensor and reset the electronics.
Well done Andrei.
17th January 2024
BMW 6 Series Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication
Did the job, ran diagnostics check & provided advice.
Couldn't ask for anything else.
17th January 2024
Citroen Grand C4 Picasso Battery replacement (vehicles with stop/start system)
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Quality
Punctuality
Communication
Got held up on another job, but kept me informed and worked into the evening in sub zero temperatures to get me back on the road.
15th January 2024
Citroen Berlingo Diesel particulate filter (DPF) physical clean and regeneration
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Quality
Punctuality
Communication
Very happy although a little after the slot time but he did offer the following day a little earlier time. Very knowledgeable, full clean in just over an hour. Good advice given re regenning the dpf .
15th January 2024
Volkswagen Touareg Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication
Andrei had some car issues in the morning but let me know in very good time that he was going to be later than originally booked in for and messaged when he was on his way with an ETA. Arrived and got on with the job, very happy with is service.
14th January 2024
Vauxhall Insignia Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Could not fault Andrei
Very experienced mechanic
Went the extra mile to sort my car out
Would defo deal with him again
Thx ken
12th January 2024
Renault Kadjar Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Happy with work carried out, he was friendly and professional.
Quick and coat effective.
12th January 2024
Jaguar E-PACE Diagnostic Inspection
Overall
Quality
Punctuality
Communication
No
10 minutes work but waited 7 hours after the pre arrange booked time. The price is inflated especially since I wasted my whole day which is worth a lot more then the amount I had to pay.
Booked for 8am-10am. Mechanic advised he had an issue with his gearbox so could he come in afternoon I agreed and asked when in the afternoon. 3 hours later I chased to know what time as he’d not replied. He then said between 4-6pm and I stated that he must be close to 4pm or I’d have to cancel, as I’ve delayed plans already. He agreed 4-4.30pm then arrived at 5 pm.
I had to cancel my plans and ask a friend to pick up our children.
Absolutely discussed with this service.
Will not use this service ever again or recommended it
Read more
Reply from Andrei:
Hi Scott. Thanks for your feedback
Unfortunately, the gearbox on my van failed on the way to you, so I’ve been waiting for a recovery to take the van to the base and get a replacement car to finish my tasks. This was communicated and you agreed for me to come in the evening between 4-6. I have arrived and diagnosed your car ar 4:35. I appreciate your dissatisfaction, but this happened out of my control, and I couldn’t arrive earlier than I have arrived. Other customers also been advised and they were happy with my arrival time and I haven’t missed any customers that day. Take care!
11th January 2024
Vauxhall Movano Alternator replacement
Alternator belt replacement
Overall
Quality
Punctuality
Communication
Andrei did a great job and the van has been fine in the days since I’ve driven it. He also directed me to an other issue which would need fixing in future so that was appreciated also.
Please note:
In the event that the work cannot proceed due to circumstances beyond the mechanic's control (pertaining to the vehicle's condition) then the mechanic will endeavour to inspect the vehicle to ascertain why the work could not proceed and to offer a subsequent quote for the remedial work.
If the work booked cannot proceed due to the vehicle's condition, then this is subject to an inspection fee.