ANU Import And Export Ltd Trading As ABBEY CARS AND MOT , Leicestershire | ClickMechanic

(143 ratings)
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7 years professional experience
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561 completed bookings
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Active since October 2023
Qualifications
- NVQ Level 3 Qualified
- MoT tester Class 4
- ATA Level 3 Accredited
- IMI Member
- City & Guilds Level 3 Qualified
- LUK Premium Clucth
- Independent Garage Association
ANU Import And Export Ltd Trading As ABBEY CARS AND MOT , Leicestershire | ClickMechanic
Francois S
16th November 2023
Ford Ranger Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
Best £200 I could have spent. Saved me buying a truck that was going to be a money pit. Well recommended. Great communication.
Reply from Francois:
Dear Mark,
Thanks a million for your nice review.
Hope you will find a better vehicle sooner.
Good luck 🤞
Cheers
14th November 2023
Dacia Logan MCV MOT with collection & delivery
OSR tyre change
Overall
Quality
Punctuality
Communication
Excellent work l am happy with the service. All rhe work was done with professionalism.
Reply from Francois:
Dear Justice,
Thanks for your booking with us and your review.
Hope everything goes well and you enjoy driving it.
Cheers 👋
13th November 2023
Fiat 500 Brake discs and pads replacement - front (both)
OSF Seized Caliper and caliper holder pin/ needle removal and fitting
Overall
Quality
Punctuality
Communication
I definitely recommend Francois! He was very friendly and helpful. Done a good job.
Reply from Francois:
Dear Kamila
Thank you for your review.
Have a safe and nice drive
Cheers 👋
10th November 2023
Ford Fiesta MOT with collection & delivery
Wheel alignment
Full Service
Fitting and balancing both front tyres
Fitting head light bulb H7 type
Overall
Quality
Punctuality
Communication
I was very pleased with the work François did. He communicated regularly with me so I knew what was going on with my car. He was on time getting my car and dropped it back exactly when he said he would.
Reply from Francois:
Dear Kelly
Thank you for your booking with us and nice response on review.
Hope everything is good 👍
Cheers 👋
8th November 2023
Ford Kuga Brake discs and pads replacement - front (both)
Timing belt replacement
Brake discs and pads replacement - rear (both)
Engine oil & filter replacement
Overall
Quality
Punctuality
Communication
Francois was fantastic made the experience very easy looked after my car
Reply from Francois:
Dear Robert
Thank you so much for your booking with us and your review.
Hope everything goes well and you enjoy driving it
Cheers 👋
6th November 2023
BMW 4 Series Premium Pre-purchase Inspection
Overall
Quality
Punctuality
Communication
francois called me twice took 2nd opinions on my car from his colleagues and stopped me luckily from buying a £15k car
Reply from Francois:
Dear Umar,
Thank you for sharing your experience with us.
We really appreciate your review and always here to help for people with automobile needs
Good luck when buying a new car
Cheers
4th November 2023
Fiat 500 Replacing a conversion kit for the clutch master & slave cylinder along with the pressure pipe
Overall
Quality
Punctuality
Communication
Francois was brilliant, highly recommended Abbey Cars garage.
Had so much problems with the dealership but Francois was constantly bothering them on my behalf, and was messaging back to me about updates.
Reply from Francois:
Dear Jayne
Thank you so much for sharing your experience with us.
I hope you have a great drive with your car and hope see you soon with your MoT😊
Cheers 👋
4th November 2023
Vauxhall Astra Diesel particulate filter (DPF) physical clean and regeneration
Overall
Quality
Punctuality
Communication
Francois picked it up the night before it was due to go in and I got back the next morning. So very quick lol and the car seems to be back to its old self 👍🏻
Reply from Francois:
Dear Lucas,
Thank you for sharing your experience with us.
Hope it drives as it should be.
Have a great weekend
Cheers 👋
1st November 2023
BMW 4 Series Brake pads replacement - front (all)
Overall
Quality
Punctuality
Communication
After being 45 mins to an agreed changed time to help the mechanic out. The fitting of the break pads were fine considering it was pitch black.
Was told the break pad warning will go after a few miles while it “resets”. 100 miles later the warning light is still on and now I’m being told a main dealer can only remove this despite being told otherwise when I asked the question before the mechanic attended.
Reply from Francois:
Dear Customer,
Thank you very much for your review.
As I explained to you about the brake warning light which is due to a wiring fault on the other end of the sensor holder which we can't do on a driveway but needs to be put it on the ramp and check the wiring connection to find out the issue.
Such 9 out of 10 jobs like these are straight forward without any issues.
Also, any permanent faults stored, cannot be undone unless by the main dealer which you understand would cost you a lot.
We're still happy to help you out if there's anything we can do within our limits.
Punctuality:
Finally, your slot has been booked between 6-8 pm yesterday but, on our way to your location, we were informed by you that the wheel locking nut was missing and you couldn't find it (ALTHOUGH YOU TICKED YES- IN YOUR QUESTION & ANSWER PART)
Then, we both decided to go back to the workshop as we wouldn't be able to remove the wheel and replace the pads if you lost your wheel nut.
However, after about 20 minutes, you called me again that you found it somewhere. It's not really easy and convenient to make our appointment intact-on time due to the heavy traffic in the evening & locking nut confusion.
Still we managed to complete your work to a higher standard possible in the dark cold drizzling weather.
I don't think anyone can make it on time after such confusions on the route.
Hope you understand and if you need anything feel free to contact us, we would be more than happy to help you.
Good luck.
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1st November 2023
Kia ceed Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Very quick and clear communication. They carried out the work quickly and to a high standard.
We have recently re-furbished our garage and fitted brand new equipment and tools. Our diagnostic capabilities increasingly developed to a great extent to cater the newer cars.
We are one of the leading independent motor vehicles repair specialist garages in Leicestershire. If you need a motor vehicle service, MOT or car, van and LCV repairs in the Leicester area for all range of manufacturers’ vehicles, our friendly local technicians are here to help today.
RAC Approved Repair Garage - **Pending Sign off**
ABBEY CARS & MOT will be visited and audited by the RAC for approval in the near future so, you can be sure both you and your car will enjoy a top-notch service giving you total peace of mind every time.
Further, every **RAC approved garage works to the RAC customer charter. A code of conduct which has been approved by the Chartered Trading Standards Institute so you can be absolutely confident that you’re in safe hands.
We look forward to seeing you with your beloved vehicles MOT and repairs.... Read more