SWIFT CAR HIRE , London | ClickMechanic

(75 ratings)
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7 years professional experience
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333 completed bookings
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Active since October 2023
Qualifications
- City & Guilds Level 2 Qualified
- City & Guilds Level 3 Qualified
SWIFT CAR HIRE , London | ClickMechanic
Syed A
16th February 2024
Vauxhall Insignia Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Very happy, he is a nice chap and knowledgeable about my car, I would say Well done.
I will use the firm again.
10th February 2024
Citroen Dispatch MOT with collection & delivery
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Punctuality
Communication
Excellent job professionally done
On time, precise communication, highly recommended
7th February 2024
Vauxhall Corsa Brake discs and pads replacement - front (both)
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Punctuality
Communication
Great service! Timing was excellent, friendly service and delivery. Will definitely use again
Thank you
5th February 2024
Skoda Fabia MOT with collection & delivery
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Punctuality
Communication
Easy to book. Drop off was a few hours late though and I had to call to see when they would drop it off. Other than that it was perfect.
2nd February 2024
Audi A3 Battery replacement (vehicles without stop/start system)
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Quality
Punctuality
Communication
Helpful, informative and fast service and came on time.
Thank you for your prompt service.
1st February 2024
Nissan Juke Brake pads replacement - front (all)
Brake pads replacement - rear (all)
Overall
Quality
Punctuality
Communication
Mark provided excellent service and was incredibly friendly. He was very knowledgable and answered all of my questions. I needed my car back a little earlier than planned and he managed to complete the work and get it back before he said he would. 100% recommended!
30th January 2024
Nissan Qashqai Clutch replacement
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Punctuality
Communication
Nice guy very knowledgeable. So far so good the car is running well. Clutch replaced and also resolved an issue with the gearbox. Would definitely use again.
20th January 2024
Volvo V70 Starter motor replacement
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Quality
Punctuality
Communication
the service from Swift Car Hire was excellent thank you. Mark was very attentive, phoning me prior to arrival and keeping me informed of the return of my car.
However, last time I used Click Mechanic (for
replacement discs and pads) the work was carried out on my drive. Yesterday, when Mark called to confirm his arrival time he told me he would be taking the car to Hounslow, returning it later in the day. I therefore had to pay the ULEZ charge of £12.50 on top of the original fully inclusive price quoted.
Click Mechanic were aware of my postcode and car registration when I made the booking so you would have known my car was not ULEZ compliant and that I lived outside the zone.
I am a bit disappointed that you did not give me the choice of an on-site mechanic or at least inform me at the time of booking that the car would be driven into the ULEZ zone (at my expense).
Has this been flagged by any other customers? Does your booking system need updating to make sure other customers don’t get caught this way?
Finally, would you please consider refunding me the cost of the daily ULEZ charge (£12.50) on this occasion as a gesture of goodwill?
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20th January 2024
Vauxhall Zafira Brake discs and pads replacement - rear (both)
Brake pads replacement - rear (all)
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Quality
Punctuality
Communication
Very friendly, great communication throughout. Whilst replacing my brake pads and discs they noticed a fluid leak which was repaired for me as well at reasonable additional cost.
Very pleased with the service they provided and will definitely use again.
Thanks 😁
18th January 2024
Audi A4 Avant Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Friendly, good communication and did the work really quickly returning the vehicle the same day.