Brorepairs , West Midlands | ClickMechanic
(172 ratings)
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8 years professional experience
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524 completed bookings
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Active since December 2023
Qualifications
- NVQ Level 1 Qualified
Brorepairs , West Midlands | ClickMechanic
John L
26th June 2024
Peugeot 3008 Crossover Brake discs and pads replacement - front (both)
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Communication
from the moment John arrived 2 new brake disc and pads fitted all in 25 mins great job, I will definitely use you again. Thanks Jim
Reply from John:
Thank you, Jim! I'm glad to hear you were pleased with the quick and efficient service. It was a pleasure to help you, and I look forward to assisting you again in the future. If you need anything else, just let me know!
25th June 2024
Vauxhall Astra Brake fluid change
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Communication
Excellent work, persevered despite the wheel nut lock I had being wrong.
Great job!
Reply from John:
Thank you! I'm glad I could help and get the job done! If you need anything else, feel free to reach out!
24th June 2024
Ford Kuga Brake pads replacement - front (all)
Brake pads replacement - rear (all)
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Quality
Punctuality
Communication
John was polite and thorough and explained what was happening next time if he's going to be late a text or call would work
Reply from John:
Thank you for your feedback! I'm glad to hear you found me polite and thorough.
Can you please check your messages on your phone, I have send a message about this one day before your booking to let you know about changes.thank you.
If you need anything else, feel free to reach out!
23rd June 2024
Mercedes-Benz M-Class Brake discs and pads replacement - rear (both)
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Punctuality
Communication
John was punctual, friendly and knowledgeable. He is very confident, completed the task good times. I am fully satisfied with the work. I will recommend the service to others.
Reply from John:
Thank you for your kind words! I'm glad to hear you were fully satisfied with the work. Being punctual, friendly, and knowledgeable is important to me. Your recommendation means a lot, and I appreciate it. If you need anything else, feel free to reach out!
21st June 2024
Kia Sportage Brake discs and pads replacement - rear (both)
Brake pads replacement - front (all)
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Quality
Punctuality
Communication
The work carried out by these guys was seriously good. Not only did they go above and beyond, carrying out the work I’d asked for but they also fixed a few other things. They truly care about the service they provide and look after their customers. It’s such a breath of fresh air as service like that is rare nowadays. I’ll be using these guys again and will be recommending them to family and friends!
Reply from John:
Thank you so much for your wonderful feedback! I'm thrilled to hear that you were pleased with the work and that we could go above and beyond to meet your needs. It's important to us to provide excellent service and take care of our customers. Your recommendation means a lot, and we look forward to helping you again in the future. If you or your family and friends need anything, don't hesitate to reach out!
20th June 2024
Ford Fiesta Brake pads replacement - front (all)
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Really good, friendly and would certainly use again.Talked through everything he was doing.
Reply from John:
Thank you! I'm glad you had a good experience and found the service friendly and informative. I appreciate your trust and look forward to helping you again in the future. If you need anything, feel free to reach out!
20th June 2024
Ford Mondeo Brake pads replacement - front (all)
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Communication
Was happy with his work and was very friendly . But i did pay extra for time slot which i wont do again , as was over 30mins late .
Reply from John:
Thank you for your feedback. I'm glad to hear you were happy with the work and found me friendly. I apologize for the delay and understand your frustration. Just to clarify, the £10 extra fee is for securing a day slot in your case 18th or 19th June rather than a specific time. If you have any questions or need further assistance, feel free to reach out.
19th June 2024
Audi A6 Avant Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
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Punctuality
Communication
John and team were fantastic. Prompt, clean and personable. Highly recommend!
Reply from John:
Thank you for your kind words! I'm glad to hear you were happy with the prompt, clean, and personable service. Your recommendation means a lot to us. If you need anything else, don't hesitate to reach out!
18th June 2024
Honda CR-V Brake discs and pads replacement - rear (both)
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Communication
They were slightly later than the 2 hour slot but only by 20 mins and were friendly and efficient in completing the job.
Reply from John:
Thank you for your understanding. I'm glad to hear that, despite the slight delay, you found the team friendly and efficient in completing the job. If you need any further assistance, feel free to reach out!
13th June 2024
Honda Civic Brake discs and pads replacement - front (both)
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Communication
Great work very friendly and efficient. Will defiantly use again. Work completed very fast and great communication throughout.
Reply from John:
Thank you for your kind words! I'm glad to hear you were pleased with the friendly and efficient service, as well as the communication. I look forward to assisting you again in the future. If you need anything, feel free to reach out.