Cresswell Auto Services Limited , Derbyshire | ClickMechanic

(86 ratings)
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5 years professional experience
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327 completed bookings
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Active since January 2024
Qualifications
- NVQ Level 3 Qualified
Cresswell Auto Services Limited , Derbyshire | ClickMechanic
Joshua C
26th November 2024
Vauxhall Astra Car Won't Start Inspection
Fitted fuel filter
Overall
Quality
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Communication
Joshua was not knowledgeable at all & failed to diagnose the correct issue. He changed the filter which did not resolve the issue which he was called to fix - this was expensive too (£100 on top of diagnostic cost). He was guessing what the other issue could be causing the car not to start. He was not familiar with the area and could not recommend any garages or mechanics who could correctly diagnose the issue. I regret calling him out, as it was a hefty cost with zero usefulness.
I subsequently called an RAC mechanic who was knowledgeable and diagnosed the issue (to do with the exhaust) in 15 mins and was able to get the car started.
RAC mechanic confirmed that Joshua’s diagnostic report was incorrect.
Read more
23rd November 2024
Jaguar XF Plug-in Diagnostic Inspection
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Josh was very friendly and knowlegeable. He has the same vehicle as me and knew a lot sbout the common faults. He diagnosed my problem quickly and efficiently and also gave me some good advice.
20th November 2024
Vauxhall Movano Plug-in Diagnostic Inspection
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Joshua was brilliant – really friendly and personable – and went above and beyond to try and diagnose the issue with our van. We are very happy indeed!
9th November 2024
Vauxhall Zafira Tourer Battery replacement (vehicles without stop/start system)
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He was friendly and knowledgeable, worked well and efficiently. The job was carried out quickly and competently.
7th November 2024
Ford EcoSport Car Won't Start Inspection
Diagnostic inspection
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Communication
Josh was friendly and very helpful and listened to the information I had from the breakdown tech and stated from the beginning and found the fault and he wasn’t afraid to ask someone for assitence to fix the problem when he left he’d fixed the problem and told me how to proceed if it happens again
7th November 2024
Mercedes-Benz B-Class Diagnostic Inspection
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Not really, very poor diagnosis, said there was a squeaky noise from the tensioner but real problem was alternator, he wasn't even bothered to check properly, I won't use you again.
28th October 2024
Mercedes-Benz M-Class Premium Pre-purchase Inspection
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Josh was very thorough and professional, can’t speak highly enough of him
26th October 2024
Peugeot 3008 Crossover Diagnostic Inspection
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Communication
Josh was very professional and helped me immensely and very happy with the service he provided.
23rd October 2024
Citroen Berlingo Standard Pre-purchase Inspection
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Communication
Joshua was fantastic! He contacted me prior to the inspection, talked through any concerns I had, he explained the process in detail and also undertook background checks. On the day of inspection he was punctual and thorough. His feedback, both verbal and in the report was detailed and very helpful. I'm 100% happy with the work
21st October 2024
BMW 1 Series Fan belt replacement
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Quality
Punctuality
Communication
Josh was great and very helpful. He replaced the part but unfortunately my car was still having troubles so wasn't able to be fixed. Josh was good at advising what part I may need. I was just a little frustrated that I'd paid near 130 pounds and wasn't able to rectify the problem. This is the only reason I would now go to a garage as I couldn't afford to do thag again for the part needed