Impact Solutions , London | ClickMechanic
(36 ratings)
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7 years professional experience
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285 completed bookings
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Active since January 2024
Qualifications
- NVQ Level 3 Qualified
Impact Solutions , London | ClickMechanic
Ramon T
16th November 2024
Nissan Qashqai MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
Very punctual with good communication - very easy to recommend. Will use again without hesitation!
29th October 2024
Lexus RX 400h Battery replacement (vehicles without stop/start system)
Overall
Quality
Punctuality
Communication
Fantastic service - would highly recommend. Punctual and friendly mechanic.
28th October 2024
SEAT Ibiza Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
The guy who collected my car was very unhelpful.I had asked him couple of questions but he just ignored me, not friendly at all.
They didn't stamp my service log book, I had to drive to him to get my book stamped.The communications was very poor.
Reply from Impact Solutions:
First thing f all the driver does not have mechanical knowledge so you should redirect all your questions through this plate form. Secondly you left your book at home and want us to come out to you next day to stamp your book. Also the job was straight forward service and mot but I suppose there are no pleasing some people.
23rd October 2024
Nissan Qashqai Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Very thorough inspection and quick service and repairs. Very pleased with how well the car runs after today. Would very much recommend!
13th October 2024
Ford Fiesta Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
I didn't directly meet the mechanic, but can see from my Ford app the works carried out and with no fuss. Full MOT and Service - Collected and returned locally no issues. Called to update me with repair works and sorted all on the same day.
Thank you so much.
11th October 2024
Fiat Qubo Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Very convenient and efficient. I will continue to use ClickMechanic. My mechanic was polite and friendly. I was kept informed of the progress throughout.
9th September 2024
Vauxhall Astra MOT with collection & delivery
Interim Service
Overall
Quality
Punctuality
Communication
they solve problem very quickly and in time what promise !
sure recommend to others friends
6th September 2024
Peugeot 308 Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
The work booked directly with clickmechanic I have no issues with - however the mechanic that worked on my car quoted an extra £240 work which needed to be carried out immediately otherwise brakes would fall apart. I was told on the phone that they would be replacing the parts, but 'repaired' them and put this on the invoice with the added charge of £240. Be very careful if agreeing to extra 'required' work, that they actually do what you agree to. Dispute gets you nowhere as they simply say refer to invoice, not taking into account what was agreed.
Reply from Impact Solutions:
Dear Melanie
Thank you for your feedback. As a standard procedure we will always call and explain before doing any extra work. We called and agreed and put on the invoice what you agreed to. Invoice is the fair reflection of the work carried out.
31st July 2024
Vauxhall Corsa Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
The issue was a simple battery issue. The mechanic was friendly and knew the issue immediately. Once started I drove to Halfords and got a replacement battery there and then … problem solved.
19th July 2024
Volkswagen Passat MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Friendly team. Kept me up to date on their progress on repairs throughout the day. Very helpfully explained the issues identified during my MOT inspection. Very clear and transparent about repair options and costs. Completed work and returned my car promptly.