Impact Solutions , London | ClickMechanic

(40 ratings)
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7 years professional experience
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305 completed bookings
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Active since January 2024
Qualifications
- NVQ Level 3 Qualified
Impact Solutions , London | ClickMechanic
Ramon T
20th May 2024
Mercedes-Benz GLC-Class Brake discs and pads replacement - front (both)
Brake discs and pads replacement - rear (both)
Full Service
Overall
Quality
Punctuality
Communication
Great job. Really good communication and job done. Highly recommended would definitely use again for future works.
4th May 2024
Toyota AYGO MOT with collection & delivery
Full Service
Overall
Quality
Punctuality
Communication
Feeling quite ripped off . £130 for a catalytic and lambda clean ??? You can buy a bottle of the stuff for a tenner . Questioning if I'd been a man would I have needed this ?? My car passed it's mot with flying colours . But seems impact solutions wanted more money from me apart from the standard mot/full service fee . Yes the mechanic was polite . He was nearly late to pick my car up . Also did not give me a paper copy of service so I have to find a printer now . This is inconvenient. Did I not pay enough IS for a paper copy of the service ? Really not impressed . Having second thoughts about using click mechanic again . Probably better off booking it in local garage . Read more
22nd April 2024
BMW 5 Series Brake discs and pads replacement - front (both)
Cooling system pressure test (leak detection)
Overall
Quality
Punctuality
Communication
The mechanic was punctual and friendly. Suggested additional work that needed to be done and the work was done. It's too early to tell about the quality but so far so good.
22nd April 2024
Smart fortwo Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Ramon and his team they are very professional, friendly and easy communication, he make quick diagnoses and good advice.
19th April 2024
Vauxhall Corsa Car Overheating Inspection
Overall
Quality
Punctuality
Communication
Mechanics were polite, punctual and effective. Happy with the service provided.
2nd April 2024
Mercedes-Benz A-Class Wheel bearing replacement - front (driver side)
Overall
Quality
Punctuality
Communication
Picked up car and fixed fine - however car was misdiagnosed and the dealer just fixed the apparent issue without speaking to me about the actual issue, just poor communication
Reply from Impact Solutions:
Dear Danial
You asked us to replace your car passenger side bearing. We did not do diagnostic on your car. Review should be based on the true nature of events. we have done what you ask us to do. you did not ask for diagnostic probably who initially diagnose the problem which
prompt you to book us.
1st April 2024
Hyundai Tucson Spark plugs replacement
Overall
Quality
Punctuality
Communication
Really impressed with service, raised request for new spark plugs at 10pm night before bank holiday. Job accepted for 8am to 10am slot, they rang to say part delayed (it was Good Friday and request only made night before), but then they came 11am, very friendly service, changed spark plugs and car drove smoothly to Somerset and back.
29th March 2024
Honda Jazz Engine Warning Light Inspection
Overall
Quality
Punctuality
Communication
Friendly staff and I'm happy with the services. And hopefully use them again
28th March 2024
Toyota Yaris Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Excellent
They fix the problem in 10 minutes the battery was dead they recharge it
16th March 2024
Jaguar S-TYPE Full Service
Air conditioning regas (R134a Gas ONLY)
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Picked up the car nice and early. Gave me good advice on what additional items had to be repaired and delivered back to me.
Overall, it was good service.