Impact Solutions , London | ClickMechanic

(40 ratings)
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7 years professional experience
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305 completed bookings
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Active since January 2024
Qualifications
- NVQ Level 3 Qualified
Impact Solutions , London | ClickMechanic
Ramon T
15th March 2024
Ford Focus Full Service
Overall
Quality
Punctuality
Communication
Complete lier basically told me my car was leaking oil all over the place. Then sent pictures of under the car which wasn’t even my car. Obviously doing all this to get more work. Paid another garage to carry out a full inspection. To top it off had loads of change in the car & £2 was missing from when his driver took it & dropped it back off. Please please avoid
Reply from Impact Solutions:
Dear Freddie
Thank you for your feedback. We have send you pictures of oil leak. We did not ask for any extra. We put this on report that as duty of care we need to put.
We have supplied pictures to yourself and on the platform.
9th March 2024
Vauxhall Insignia Brake discs and pads replacement - rear (both)
Overall
Quality
Punctuality
Communication
Very friendly and knowledgeable.
I am very happy with the work done. Very punctual and contacted me before arriving and when bringing back the car.
23rd February 2024
Renault Zoe Lower wishbone replacement - front (driver side)
Lower wishbone replacement - front (passenger side)
Overall
Quality
Punctuality
Communication
Very friendly, good job, picked up early, returned promptly, much appreciated!
23rd February 2024
BMW 1 Series Clutch replacement
Overall
Quality
Punctuality
Communication
He was great, contacted me and updated me throughout and got the work done quick.
13th February 2024
Mercedes-Benz E-Class Brake discs and pads replacement - rear (both)
Diagnostic Inspection
Overall
Quality
Punctuality
Communication
Excellent service. Fast and reliable, the whole process took about 1 hours. Communication was efficient.
10th February 2024
Honda CR-V Major Service
Overall
Quality
Punctuality
Communication
Really happy with work completed on car, was updated during the major service
Definitely will be using again as customer service was to a very high service.
7th February 2024
Peugeot Boxer Cooling system pressure test (leak detection)
Overall
Quality
Punctuality
Communication
Very friendly and polite staff, I definitely will recommend them to anyone. They know what they're doing 😁
2nd February 2024
Audi A1 Brake discs and pads replacement - rear (both)
Interim Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Owner was very great with communication - helpful and also got the job done quickly and efficiently.
29th January 2024
Mercedes-Benz CLC-Class Car Won't Start Inspection
Overall
Quality
Punctuality
Communication
Friendly and knowledgeable. He was honest with the assessment of my car.
Would recommend them.
28th January 2024
BMW 1 Series Full Service
MOT with collection & delivery
Overall
Quality
Punctuality
Communication
Ramon from impact solutions was great. Efficient and simple. Helpful and informative. Great service all around