Electrical Installation Service Warranty Requirements
In addition to any rights of the Customer as a consumer, ClickMechanic requires all Electricians to provide a warranty lasting 12 months to the Customer as follows:
All services under a booking made on ClickMechanic, including all parts supplied, must be free from defects in (i) materials (i.e. that the EV Charger is not defective and capable of performing as expected under normal usage conditions) and (ii) workmanship (i.e that the installation services were performed with a reasonable level of skill and care).
The warranty is subject to the following conditions:
- We expect that the Electrician will provide to the Customer the manufacturer's warranty for the EV Charger which will be for 36-months from the date of purchase.
- These requirements act as a minimum set of requirements and the Electrician may choose to provide a more favourable or extended warranty to the Customer at the Electrician's discretion.
- As an independent business, the Electrician may set additional restrictions and procedures for when and how claims under this warranty can be made. Typically, an Electrician will make their warranty dependent on: the Electrician being given an opportunity to investigate and rectify any faults within a reasonable timeframe; the manufacturer's operating instructions being followed; full compliance with your Electrician's advisories, warnings and information or any instructions provided by your Electrician; the parts or workmanship performed by your Electrician not being subjected to abnormal conditions or unreasonable wear and tear.