Jays Autos , Buckinghamshire | ClickMechanic

(142 ratings)
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25 years professional experience
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409 completed bookings
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Active since May 2013
Jays Autos , Buckinghamshire | ClickMechanic
Jay A
29th April 2015
Citroen Berlingo/Berlingo First I/II Pre-purchase Inspection
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Communication
Very helpful, thank you.
16th April 2015
Seat Leon Car Leaking Outside Inspection
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Punctuality
Communication
His availability to work at the times requested was a bit poor.
14th April 2015
Peugeot 206 CC Diagnostic Inspection
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Communication
Great mechanic! Very polite and knowledgeable. Problem could only be diagnosed with specific manufacturer unfortunately but none the less he left my vehicle in a useable condition. Pleasure to do business with.
12th April 2015
Ford Ka Front brake disc (both) replacement
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Quality
Punctuality
Communication
Excellent all round. Highly recommended.
7th April 2015
Vauxhall/Opel Zafira-B Front brake pads (all) replacement
Front brake disc (both) replacement
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Quality
Punctuality
Communication
2 missed appointments ... 3rd time lucky! Great job mechanically .. No fuss at all... However.. . Not impressed with the automated Quote system... Quoted price of £142.15... Dealership quoted £183 (plus I'd loose the car for a day) ..so naturally went for the cheaper option and being without car for1- 2 hours .
I Actually ended up paying £225 (de conflicting cost of new parts) so I think I've been mugged off!!
Have emailed company with my complete experience ... Have only received an email to say 'they are looking into it!!'
There should be a cascade system so if one mechanic can't do the job .
.. See if another one can! Task took roughly 90 mins... But had to wait 5 days for it to happen!! (Easter Holidays! & no effective car for the duration! So not a happy bunny!)
In the US and most of Europe you get looked after as a 'customer' because they want you to come back..why is this not so in the UK? I will in future, opt for loosing my vehicle for a day that I choose and pay the original quoted price where the sale of goods act means something!!
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4th April 2015
BMW 1 Series Battery replacement
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Quality
Punctuality
Communication
Great!
1st April 2015
Audi A4 Cabrio Service - Minor
Front brake pads (all) replacement
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Quality
Punctuality
Communication
Very happy with work carried out
27th March 2015
Nissan Juke Pre-purchase Inspection
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Quality
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Communication
We have been charged for 1.60 hrs but the mechanic was on site for only half an hour. I don't think the inspection can have been properly carried out in that time and do not feel confident to go ahead with the purchase. I would like a refund. I am only happy to pay for thirty minutes work.
14th March 2015
Nissan Micra 98000 Miles Service
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Quality
Punctuality
Communication
Jay was late but as the appointment was booked late the previous day and he was not able to get the parts locally that was acceptable . He did ring within the appointment time to let me know that he would be late. When Jay arrived he worked quickly and efficiently.
24th February 2015
Citroen C3 I/II/First/Classic Alternator replacement
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Quality
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Communication
A bit late as waiting for parts otherwise ok